- Support the Shop Manager to actively drive sales to maximise shop profitability and achieve annual budget
- Support the Retail Store Manager to deliver excellence in customer service at all times and actively respond and listen to customers and volunteers to demonstrate time and care
- Champion sustainability wherever possible across the shop operation
- Deliver and maintain a high standard of presentation of merchandise
- Maintain the integrity of the Amersham Owned brand
- Support the Retail Store Manager to proactively enhance customer experience through the implementation of regular shop events and promotions at key trading periods
- Proactive use of social media to promote the shop and engage with the local community
- Support the Retail Store Manager to operate agreed stock rotation system
- Follow agreed till, cashing up and banking procedures
- Provide support to plan and implement annual stock take
- Provide emergency cover for the shop as required
- Support the Retail Store Manager and Hospice Fundraising and Communications teams to promote key events in the shop and the organisation as a whole
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Day Deputy Manager in Amersham employer: The Hospice
As an employer, the Hospice offers a supportive and compassionate work environment where the Head of Estates & Facilities can make a meaningful impact on the lives of patients, visitors, and staff. With a strong focus on employee growth, continuous improvement, and sustainability, the organisation fosters a culture of collaboration and accountability, ensuring that all team members are empowered to excel in their roles. Located in a community-centric setting, the Hospice provides unique opportunities for professional development while prioritising health and safety compliance across its facilities.
