At a Glance
- Tasks: Provide first-line tech support and assist with IT equipment setup.
- Company: A caring hospice dedicated to supporting staff and patients through technology.
- Benefits: Competitive salary, hands-on experience, and a supportive learning environment.
- Other info: Join a small team where your contributions truly matter.
- Why this job: Kickstart your IT career while making a difference in people's lives.
- Qualifications: Eagerness to learn and basic IT knowledge.
Salary: £16,800 p.a. (FTE £28,000) Main Duties Responsibilities The IT team support the Hospice by delivering reliable, responsive technical services to staff, our retail shops, and the systems that help care for patients. This junior role is ideal for someone at the start of their IT career who is keen to learn, develop practical skills, and provide friendly day-to-day support in a small hospice environment. The Junior IT Assistant will help provide hands-on support across the Hospice, assisting with everyday technical queries, setting up equipment, supporting Microsoft 365 users, and learning how to maintain the Hospice’s IT systems under the guidance of the Head of IT Systems. You will be responsible for: Providing first-line technical support to staff and volunteers, helping to resolve common hardware, software, printer, and account issues. Supporting users with Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and Office applications. Assisting with the setup, deployment, configuration, and maintenance of laptops, desktops, phones, printers, and other IT equipment. Helping to create, update, and manage user accounts, permissions, and basic access requests. Installing, updating, and checking software applications and operating systems, following agreed processes. Maintaining IT documentation...
Junior IT Assistant employer: The Hospice of St Francis
As a Junior IT Assistant at our Hospice, you will join a compassionate team dedicated to providing essential support in a nurturing environment. We offer a collaborative work culture that prioritises employee growth, with opportunities to develop your IT skills while making a meaningful impact on patient care. Located in a supportive community, our organisation values every team member and fosters a sense of belonging, ensuring that your contributions are recognised and appreciated.
