At a Glance
- Tasks: Provide essential admin support to the clinical team and ensure smooth operations.
- Company: Join a compassionate healthcare organisation dedicated to patient care.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Participate in a supportive rota and enjoy a dynamic work environment.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong admin skills and ability to work well in a team.
The predicted salary is between 25300 - 25800 £ per year.
Main duties of the job:
- Provide comprehensive administrative and coordination support to the in-patient unit team and wider clinical services.
- Communicate professionally and sensitively with patients, families, healthcare professionals and colleagues.
- Respond promptly and professionally to all enquiries, including telephone calls, emails, web enquiries and electronic patient record tasks.
- Assist with ordering and maintaining stock levels for clinical and administrative supplies.
- Plan and prioritise tasks effectively in a busy environment.
- Provide support to volunteers working within the clinical teams.
- This role includes participation in a supportive 7-day rota covering some weekends and bank holidays.
Qualifications, Skills, Experience, Knowledge & Approach:
- Proven administrative experience, with the ability to work effectively as part of a team.
- Experience of using IT systems, including electronic record management systems.
- Ability to work methodically, prioritise workload and manage competing demands.
- Strong written communication skills with a high level of accuracy and attention to detail.
- Ability to work collaboratively with colleagues, volunteers and external partners.
- Clear understanding of confidentiality, data protection and information governance.
- Resilient and compassionate, with the ability to manage exposure to sensitive or distressing information.
- Flexible and positive approach, with a commitment to continuous service and process improvement.
- Prioritise administrative tasks effectively and escalate concerns appropriately.
- Use sound judgement when triaging messages and identifying urgent or clinically sensitive matters.
- Apply organisational policies, procedures, and information governance requirements to daily tasks.
- Contribute ideas to enhance administrative processes and service delivery.
- Demonstrate a willingness to develop skills and knowledge within the role.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £16,320 p.a. (based on FTE £25,500) plus enhancements.
Clinical Team Administrator employer: The Hospice of St Francis
As a Clinical Team Administrator, you will thrive in a supportive and compassionate work environment that prioritises patient care and teamwork. Our organisation offers competitive salaries, opportunities for professional development, and a commitment to continuous improvement, ensuring that you can grow your skills while making a meaningful impact in the healthcare sector. Located in a vibrant community, we foster a culture of collaboration and respect, making it an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Team Administrator
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the clinical team and their work. This will help you connect with them during the chat and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients and healthcare professionals, it’s crucial to demonstrate your ability to communicate clearly and sensitively. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks in a busy environment. Think of examples from your past experience where you successfully managed competing demands and kept everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Clinical Team Administrator
Some tips for your application 🫡
Show Off Your Admin Skills:Make sure to highlight your proven administrative experience in your application. We want to see how you've effectively supported teams in the past, so share specific examples that showcase your organisational skills and attention to detail.
Communicate Clearly:Since this role involves a lot of communication with patients and colleagues, it's crucial to demonstrate your strong written communication skills. Keep your application clear and concise, and don’t forget to proofread for accuracy!
Be a Team Player:We love candidates who can work collaboratively! In your application, mention any experiences where you’ve successfully worked as part of a team or supported volunteers. This will show us that you’re ready to jump into our supportive environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at The Hospice of St Francis
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Team Administrator. Familiarise yourself with the key duties like providing administrative support and communicating with patients and healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your written and verbal skills. You might be asked to respond to a mock enquiry or explain how you would handle sensitive information. Practise clear and professional responses to showcase your ability to communicate effectively.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so think of examples from your past experience where you've successfully managed multiple tasks. Be ready to discuss how you prioritise your workload and handle competing demands, especially in a busy environment.
✨Emphasise Your Teamwork Spirit
This position involves working closely with colleagues and volunteers, so highlight your experience in collaborative settings. Share specific examples of how you've contributed to a team and supported others, which will show that you can fit into their team dynamic.
