At a Glance
- Tasks: Provide high-quality admin support for the Wellbeing Team and assist with team events.
- Company: Birmingham Hospice, a compassionate charity making a real difference in people's lives.
- Benefits: Generous leave, pension benefits, and a supportive work environment.
- Other info: Dynamic and diverse workplace committed to inclusion and personal growth.
- Why this job: Join a values-driven team and help those in need during challenging times.
- Qualifications: Experience in administration, databases, and a compassionate approach to communication.
The predicted salary is between 24852 - 27293 € per year.
Wellbeing Administrator
Close Date: 1st June 2026
Interviews: 11th June 2026
Location: Selly Park Hospice
Hours: 15 per week
Salary: Corporate Band H, £24,852 - £27,293 (pro-rata £9,940 - £10,917)
DBS Requirement: Enhanced
Make a meaningful difference where it matters most. At Birmingham Hospice, we support people living with life-limiting illness to live as well as they can - and we walk alongside their families during some of life's most challenging moments. We are now looking for a Wellbeing Administrator to join our compassionate, expert team at our Selly Park site.
About the Role
The Wellbeing Administrator ensures the delivery of a very high-quality administrative service for the whole Wellbeing Team. Reporting to the Wellbeing Team Lead, the Administrator will provide an efficient and professional service whilst always supporting patients, families, carers and communities with empathy, sympathy, dignity and tact.
Key responsibilities include:
- Helping to organise team events in memory of loved ones
- Providing administrative guidance through the recruitment and training process of new volunteers
- Accurately inputting data using Hospice IT systems in a timely manner
- Raising purchase orders and checking invoices
- Taking notes and producing meetings for internal meetings
- Organising interpreters if required
About you:
- You’ll be a skilled, compassionate administrator with experience of databases and excel spreadsheets
- Have a calm, sympathetic professional telephone manner with the ability to deal with distressing phone calls
- Have an understanding of palliative care
- Be extremely discrete and aware of patient confidentiality
- Be organised with the ability to prioritise.
Why Join Us?
- Be part of a forward-thinking, values-driven charity
- Enjoy a generous benefits package including enhanced annual leave
- If coming from the NHS or another hospice continuous service benefits for pension and annual leave
- Make a real difference in people's lives when they need it most
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging.
Administrator employer: The Hospice Charity Partnership
Birmingham Hospice is an exceptional employer, dedicated to making a meaningful difference in the lives of those facing life-limiting illnesses. Located in Selly Park, our forward-thinking and values-driven charity offers a supportive work culture, generous benefits including enhanced annual leave, and opportunities for personal and professional growth within a compassionate team. Join us to be part of a diverse community that values every individual and strives to create an inclusive environment where you can truly make an impact.
Contact Detail:
The Hospice Charity Partnership Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Birmingham Hospice. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for your interview by researching the organisation’s values and mission. Show us how your skills as a compassionate administrator align with our goal of supporting patients and families during tough times.
✨Tip Number 3
Practice common interview questions, especially those related to handling sensitive situations. We want to see how you’d use your calm and professional manner to support our wellbeing team and the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Birmingham Hospice.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Wellbeing Administrator role. We want to see how you can bring your unique touch to our compassionate team!
Showcase Your Empathy:Since this role involves supporting patients and families, it’s crucial to demonstrate your empathetic nature in your written application. Share examples of how you've handled sensitive situations in the past – we love to see that caring side of you!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Hospice Charity Partnership
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Wellbeing Administrator. Familiarise yourself with the key tasks like data input, organising team events, and supporting volunteers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassionate Side
Given the sensitive nature of the work at Birmingham Hospice, it's crucial to convey your empathy and understanding during the interview. Prepare examples from your past experiences where you've handled distressing situations with care and professionalism. This will highlight your suitability for a role that requires a compassionate approach.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, especially those involving patient confidentiality or distressing phone calls. Think about how you would respond to these scenarios and practice articulating your thought process clearly. This will show that you can remain calm and organised under pressure.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training processes for new volunteers, or how the hospice supports its staff. This not only shows your interest but also helps you gauge if the environment aligns with your values and career goals.
