At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests.
- Company: Join The Horton Inn, a dog-friendly country pub and hotel.
- Benefits: Enjoy employee discounts and flexible hours.
- Other info: Part-time role with 20-25 hours per week, perfect for students!
- Why this job: Be part of a friendly team and create memorable guest experiences.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 21600 - 26400 £ per year.
The Horton Inn is a recently refurbished, dog-friendly country pub and hotel, located on the outskirts of the New Forest and just a short drive from the beautiful Dorset Jurassic coast. We serve delicious traditional pub grub in our restaurant and bar area, as well as offering several en-suite rooms for anyone wishing to spend the night or looking for a well-deserved break.
Purpose of the Job
To maintain a consistently high standard of cleanliness, presentation, and hygiene throughout guest bedrooms and associated areas, ensuring guests receive a comfortable, safe, and welcoming experience at all times. The Housekeeper plays an important role in supporting the hotel’s reputation by delivering efficient room cleaning services in line with company standards and health and safety requirements.
Responsibilities
- Clean and prepare guest bedrooms, bathrooms, and public areas to the required company standard.
- Change bed linen, make beds, and replenish towels and guest amenities.
- Vacuum, dust, polish, and sanitize all assigned areas thoroughly.
- Report maintenance issues, damages, or safety concerns promptly to management.
- Ensure all cleaning equipment and chemicals are used safely and stored correctly.
- Replenish housekeeping supplies and maintain stock levels within housekeeping trolleys and storage areas.
- Follow all health, safety, hygiene, and infection control procedures.
- Respond politely and professionally to guest requests where required.
- Work efficiently to meet daily room turnaround times and occupancy demands.
- Handle lost property in accordance with company procedures.
- Support colleagues and work as part of the wider hotel team to maintain high operational standards.
- Attend training sessions and follow company policies and procedures at all times.
Job Types: Part-time, zero-hour contract
Benefits: Employee discount
Expected hours: 20-25 hours per week
Schedule: Monday to Sunday. Weekend availability is a must – busiest time of the week.
Housekeeper employer: The Horton Inn
The Horton Inn is an exceptional employer, offering a warm and welcoming work environment in a picturesque location near the New Forest and Dorset Jurassic coast. With a focus on employee growth and development, we provide training opportunities and a supportive team culture, ensuring that our housekeepers can thrive while delivering outstanding service to our guests. Enjoy the unique advantage of working in a dog-friendly establishment, where you can take pride in maintaining high standards of cleanliness and hygiene in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Horton Inn and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Horton Inn that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Horton Inn.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Horton Inn get a sense of who you are beyond your experience!
How to prepare for a job interview at The Horton Inn
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Horton Inn and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
