At a Glance
- Tasks: Lead a vibrant pub group, ensuring exceptional customer experiences and team management.
- Company: Award-winning pub, bar, and restaurant group in London.
- Benefits: Autonomy in your role, growth opportunities, and a people-focused culture.
- Other info: Join a progressive business that values its people and offers career advancement.
- Why this job: Make a real impact in a dynamic environment while mentoring and leading a passionate team.
- Qualifications: At least 2 years of General Manager experience and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The Horseshoe is seeking a talented General Manager for our award-winning pub, bar and restaurant group in London.
You will own every aspect of the venue, lead a team with charisma, and drive exceptional customer experiences from floor to back-of-house.
You will bring at least 2 years’ GM experience, outstanding communication, and a passion for mentoring staff while delivering strong commercial results.
This role offers growth within a progressive, people-focused business.
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General Manager: Lead a Thriving Pub Group with Autonomy employer: The Horseshoe
The Horseshoe in Greater London is an exceptional employer, offering a vibrant work culture where hospitality thrives and staff development is a priority. With competitive salaries, extensive training opportunities, and a generous 30% discount at our pubs and bars, we ensure our team members feel valued and motivated to grow within the company. Join us to be part of a fun and dynamic environment that celebrates teamwork and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager: Lead a Thriving Pub Group with Autonomy
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Horseshoe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Horseshoe
Don't be shy about reaching out to The Horseshoe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager: Lead a Thriving Pub Group with Autonomy
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Horseshoe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Horseshoe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
