At a Glance
- Tasks: Lead a vibrant pub and restaurant, ensuring top-notch service and team development.
- Company: Join an award-winning pub group known for its quality and fun atmosphere.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive, family-like culture.
- Why this job: Take ownership of your venue and make a real impact in a dynamic environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London
On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts.
Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines.
Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group.
With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Role
- As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
- Being business savvy and demonstrating great commercial acumen is a must.
- Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You have impeccable floor, bar and late night experience knowledge as well as late night experience.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we looking for
- Wear your heart on your sleave, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- Must have minimum 2 years’ experience as a general manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Excellent all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get 30 % discount across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
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General Manager employer: The Horseshoe
The Horseshoe in Greater London is an exceptional employer, offering a vibrant work culture where hospitality thrives and staff development is a priority. With competitive salaries, extensive training opportunities, and a generous 30% discount at our pubs and bars, we ensure our team members feel valued and motivated to grow within the company. Join us to be part of a fun and dynamic environment that celebrates teamwork and customer service excellence.
