Deputy General Manager - Lead, Train & Grow a Premier Pub

Deputy General Manager - Lead, Train & Grow a Premier Pub

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and develop a vibrant pub team while ensuring exceptional customer experiences.
  • Company: Join an award-winning pub group with a focus on personal growth.
  • Benefits: Competitive salary, annual trips abroad, and fantastic employee perks.
  • Other info: Exciting opportunities for personal development and career progression.
  • Why this job: Shape your career in hospitality while making a real impact on the team.
  • Qualifications: Two years of management experience and a passion for mentoring others.

The predicted salary is between 30000 - 40000 £ per year.

The Horseshoe in London is seeking a talented Deputy General Manager to support the General Manager in running the venue as your own business. This role offers a unique chance for personal development and career progression within an award-winning pub group.

Applicants should have at least two years of management experience, strong customer service skills, and a passion for training and mentoring staff.

The position comes with a competitive salary, annual trips abroad, and numerous perks to enhance employee satisfaction.

Deputy General Manager - Lead, Train & Grow a Premier Pub employer: The Horseshoe

The Horseshoe in London is an exceptional employer, offering a vibrant work culture where personal development and career progression are at the forefront. With competitive salaries, annual trips abroad, and a strong emphasis on training and mentoring, employees are empowered to thrive in their roles while enjoying numerous perks that enhance job satisfaction.

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Contact Details:

The Horseshoe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager - Lead, Train & Grow a Premier Pub

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Horseshoe. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Horseshoe

Don't be shy about reaching out to The Horseshoe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager - Lead, Train & Grow a Premier Pub

Management Experience
Customer Service Skills
Training and Mentoring
Leadership Skills
Business Acumen
Communication Skills
Team Building

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Horseshoe and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Horseshoe

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!