Back Office Manager in London

Are you an experienced Back of House Manager with a passion for delivering exceptional guest experiences? We are seeking a talented and knowledgeable Back of House Manager to join our new opening, The Horses! Opening in September 2026, The Horses will bring a fresh hospitality offering to Farringdon. Set within a building that has long been part of the local community, the venue will combine a pub atmosphere with exceptional dining, quality drinks, and attentive service across multiple floors. We are building a team that prides itself on delivering authentic hospitality, who are collaborative and create a genuinely warm, welcoming environment for every guest. This is an opportunity to join a new opening and help shape the venue from day one, becoming part of a business that values quality, teamwork, and a shared passion for great service.

Salary – Base £32,000 to £35,000 per annum + service charge (Circa £12,000 per annum)

What's in it for you as a Back of House Manager:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as our Back of House Manager:

• You’ll be the key point of contact for all incoming stock.
• You'll coordinate with truck drivers and suppliers to ensure timely, accurate deliveries – and make sure everything is received, checked, and stored with care.
• Manage and maintain the cellar to a high standard.
• Line cleaning and beer/cider changes.
• Receive and inspect all goods against delivery notes.
• Record and report any discrepancies or damage.
• Organise and store stock safely and efficiently.
• Communicate effectively with kitchen and management team about incoming goods.
• Maintain cleanliness and order in delivery and storage areas.
• Ensure all health & safety and food safety standards are met.

About you, our new Back of House Manager:

• Previous experience in a similar role (hospitality, retail or logistics preferred).
• Strong organisational skills and attention to detail.
• Confident communicator, especially with suppliers and drivers.
• Able to work independently and under pressure.
• Some lifting and manual handling required.

About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.