Assistant General Manager in London

Assistant General Manager in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Horses

At a Glance

  • Tasks: Lead daily operations and inspire a team to deliver exceptional guest experiences.
  • Company: Join The Horses, a fresh hospitality venue in Farringdon opening September 2026.
  • Benefits: Enjoy 50% off food and drink, weekly tips access, and health support.
  • Other info: Career progression opportunities and ongoing training for personal and professional growth.
  • Why this job: Shape a new venue and create memorable experiences in a vibrant environment.
  • Qualifications: Experience in restaurant management and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

We’re seeking an exceptional Assistant General Manager to join our new opening, The Horses. Opening in September 2026, The Horses will bring a fresh hospitality offering to Farringdon. Set within a building that has long been part of the local community, the venue will combine a pub atmosphere with exceptional dining, quality drinks, and attentive service across multiple floors. We are building a team that prides itself on delivering authentic hospitality, who are collaborative and create a genuinely warm, welcoming environment for every guest. This is an opportunity to join a new opening and help shape the venue from day one, becoming part of a business that values quality, teamwork, and a shared passion for great service.

What's in it for you as an Assistant General Manager:

  • 50% off food and drink in our pubs for up to 4 people
  • Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
  • Access your tips weekly in your digital tip jar.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More
  • 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health.
  • Celebrate your 1-year anniversary with an overnight stay in the Cotswolds, On us!
  • Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
  • Earn more with our employee referral scheme.
  • Delicious staff meals on shift.
  • Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as an Assistant General Manager:

  • Oversee daily restaurant operations, ensuring seamless service and efficiency.
  • Recruit, train, and inspire a high-performing team to deliver exceptional guest experiences.
  • Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations.
  • Control budgets, manage costs, and work towards meeting revenue targets.
  • Act as a visible leader, building relationships with guests and handling feedback professionally.
  • Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth.

About you, our new Assistant General Manager:

  • Proven experience as an AGM, Restaurant Manager or similar
  • Ideally you will have previous experience in fine dining or high-end restaurants
  • Strong leadership skills with the ability to motivate, manage and develop a diverse team.
  • Positive and friendly attitude, with a willingness to work collaboratively with the team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • A passion for delivering exceptional customer service and creating a positive experience for guests.
  • Flexibility to work evenings, weekends, and holidays as needed.

About us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. If you're passionate about providing excellent service, great leadership and creating memorable experiences for guests, we'd love to have you join the team at The Hero! Apply now and we'll take it from there.

Assistant General Manager in London employer: The Horses

At Public House Group, we pride ourselves on fostering a vibrant work culture that values teamwork, quality service, and personal growth. As an Assistant General Manager at The Horses in Farringdon, you'll enjoy a range of benefits including generous discounts, access to health and wellbeing support, and opportunities for career progression in a dynamic new venue. Join us in shaping a unique hospitality experience while being part of a community-focused team dedicated to delivering exceptional dining and service.

The Horses

Contact Details:

The Horses Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager in London

Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into pubs and restaurants to chat with staff. You never know who might have a lead on that perfect Assistant General Manager role!

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences in the past. Authenticity goes a long way!

Tip Number 3

Be proactive! Don’t just wait for job postings to appear. Reach out directly to venues you admire, like The Horses, and express your interest in joining their team. A personal touch can make all the difference and show you're genuinely keen.

Tip Number 4

Keep learning! Stay updated on the latest trends in the hospitality industry. Whether it’s through online courses or workshops, showing that you’re committed to professional growth will impress potential employers and set you apart from the competition.

We think you need these skills to ace Assistant General Manager in London

Leadership Skills
Team Management
Guest Experience Enhancement
Budget Control
Cost Management
Communication Skills
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for creating memorable experiences for guests and how you embody the values of teamwork and quality service.

Tailor Your CV:Make sure to tailor your CV to highlight relevant experience, especially in fine dining or high-end restaurants. We’re looking for someone with strong leadership skills, so showcase any achievements that demonstrate your ability to inspire and manage a team.

Be Authentic:We value authenticity, so be yourself in your application! Share your unique story and what drives you in the hospitality industry. This helps us get a sense of who you are and how you’ll fit into our warm, welcoming environment.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Horses. We can’t wait to hear from you!

How to prepare for a job interview at The Horses

Know the Venue Inside Out

Before your interview, make sure to research The Horses thoroughly. Understand its concept, menu offerings, and the type of atmosphere they aim to create. This will not only show your genuine interest but also help you align your answers with their vision.

Showcase Your Leadership Skills

As an Assistant General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you can inspire and motivate a diverse team at The Horses.

Emphasise Customer Service Passion

The Horses values exceptional customer service, so be prepared to share your passion for creating memorable guest experiences. Think of specific instances where you went above and beyond for customers and how that aligns with their commitment to authentic hospitality.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the venue's goals, team culture, and how they envision the role of Assistant General Manager. This shows your enthusiasm and helps you gauge if it's the right fit for you.