At a Glance
- Tasks: Welcome guests, manage seating, and provide top-notch customer service in a vibrant pub atmosphere.
- Company: Join Public House Group, known for quality food and exceptional hospitality across London.
- Benefits: Earn up to £17/hour, enjoy 50% off meals, and access health support anytime.
- Other info: Enjoy delicious staff meals, career progression, and a supportive team environment.
- Why this job: Be part of a new venue, create memorable experiences, and grow your career in hospitality.
- Qualifications: Previous hosting experience and a friendly, positive attitude are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are seeking a talented and passionate Host/Hostess to join our new opening, The Horses! Opening in August 2026, The Horses will bring a fresh hospitality offering to Farringdon. Set within a building that has long been part of the local community, the venue will combine a pub atmosphere with exceptional dining, quality drinks, and attentive service across multiple floors.
Salary: Up to £12.71 per hour + service charge (Earn up to £17 per hour)
Benefits in it for you as a Host:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants and more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as a Host:
- Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
- Provide excellent customer service by addressing guest inquiries, offering menu information, and assisting with special requests.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
- Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
- Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.
About You:
- Previous experience as a Host or similar role within hospitality.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast‑paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Host employer: The Horses
Public House Group is an exceptional employer, offering a vibrant work culture that prioritises teamwork and personal growth. As a Host at The Horses in Farringdon, you will enjoy competitive pay, generous discounts, and access to comprehensive health and wellbeing support, all while being part of a community-focused venue that values quality and authenticity in hospitality. With opportunities for career progression and a commitment to employee wellbeing, this role promises a rewarding experience in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Horses. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Horses
Don't be shy about reaching out to The Horses directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Horses and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Horses
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
