At a Glance
- Tasks: Lead a passionate team to create exceptional café experiences and manage daily operations.
- Company: Colicci, a family-run hospitality brand serving London's iconic green spaces.
- Benefits: Competitive salary, no late nights, free food, paid breaks, and team discounts.
- Other info: Exciting career growth opportunities in a supportive team culture.
- Why this job: Join a vibrant team and make your mark in a fast-paced, people-first environment.
- Qualifications: Previous café or hospitality management experience and a passion for coffee.
The predicted salary is between 30000 - 35000 £ per year.
Lead, drive & inspire remarkable, passionate teams, creating exceptional café experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment.
What You’ll Be Doing:
- Leading from the front – setting the tone for a vibrant and welcoming café atmosphere.
- Bringing energy – managing operations efficiently and proactively.
- Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience.
- Making coffee with heart – our single-origin coffee is at the core of what we do.
- Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!).
- Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable.
- Collaborating with the Head Chef – to drive the café’s success.
What We’re Looking For:
- A charismatic and hands-on leader – with previous café or hospitality management experience.
- A customer-obsessed leader – who thrives in a fast-paced, high-volume environment.
- A hands-on team player – leading by example and always up for a challenge.
- A problem-solver who brings fresh ideas and takes ownership of their café.
- A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings… ever!
- Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!).
Why Join Colicci?
- Competitive salary plus performance bonus - proud to be a Living Wage employer.
- No late nights - most of our locations close by 5pm during winter hours and 7pm during summer.
- Free food & hot beverages on shift - get to choose a menu item of your choice.
- Paid breaks - for all team members.
- Exciting career growth – be part of a thriving, growing business.
- Team discounts – enjoy 40% off across all our sites.
- A supportive team culture – where passion thrives.
Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.
Ready to Lead Something Special? We’d love to hear from you.
General Manager in London employer: The Horniman Café
Colicci is an exceptional employer that prioritises a vibrant work culture and employee well-being, offering competitive salaries, performance bonuses, and no late-night shifts. As a family-run hospitality brand in London’s iconic green spaces, we foster a supportive environment where passionate individuals can thrive, enjoy free meals during shifts, and benefit from exciting career growth opportunities. Join us to lead a dynamic team and create memorable café experiences in a community-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Horniman Café. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Horniman Café
Don't be shy about reaching out to The Horniman Café directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Horniman Café and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Horniman Café
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
