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- Tasks: Create welcoming spaces by cleaning guest rooms and public areas to high standards.
- Company: Join the friendly team at The Hope & Anchor, a beautiful riverside pub and restaurant.
- Benefits: Enjoy tips, free parking, and access to your wages anytime with Wagestream.
- Other info: Great opportunities for career growth within a dedicated team.
- Why this job: Make a real impact on guest experiences in a supportive and collaborative environment.
- Qualifications: Attention to detail, reliability, and a friendly attitude are key.
The predicted salary is between 12 - 12 £ per hour.
Are you passionate about creating welcoming spaces and delivering great guest experiences? The Hope & Anchor is looking for a dedicated Housekeeper to join our friendly team. You’ll help ensure our pub, restaurant and guest accommodation are presented to the highest standards, helping every guest feel comfortable from the moment they arrive. Shifts will be based around mornings.
Responsibilities
- Guest Room Cleaning: Refreshing and preparing our hotel rooms to a high standard, ensuring every guest enjoys a comfortable and relaxing stay.
- Public Area Cleaning: Maintaining the cleanliness and presentation of the pub, restaurant, and shared guest areas.
- Attention to Detail: Ensuring every space is well presented, from bedrooms and bathrooms to corridors and guest facilities.
- Team Support: Working closely with the wider team to ensure the venue is ready for service and that guests receive a great experience throughout their visit.
About You
- Pride in Your Work: Great attention to detail and a commitment to high standards.
- Friendly and Approachable: Help create a welcoming atmosphere for guests and work well with colleagues.
- Reliable and Hardworking: Dependable, organised, and able to take initiative when needed.
- Team Player: Enjoy being part of a supportive team environment.
What We Offer
- A Supportive Team: Positive and collaborative work environment where everyone’s contribution matters.
- Share of Tips: Receive a share of tips to recognise your hard work.
- Free On-Site Parking: Convenient parking for all team members.
- Wagestream Access: Access your wages on your terms through the Wagestream platform.
- Growth Opportunities: We support career development and progression within our team.
The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all-weather tent area, both of which can house entertainment. We also have 12 beautiful recently refurbished riverside en-suite rooms available, with breakfast included and served in the pub.
Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience in catering, customer service, and event planning and management, giving our customers peace of mind that they will be well looked after during their time with us. Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.
Compensation: Minimum Wage (Plus Tips)
Casual Housekeeping Team Member employer: The Hope & Anchor
Contact Detail:
The Hope & Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housekeeping Team Member
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Hope & Anchor. Familiarise yourself with the layout and vibe. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits into their supportive environment, so be yourself and engage with everyone.
✨Tip Number 3
Highlight your attention to detail! During your chat, share examples of how you've maintained high standards in previous roles. Whether it’s cleaning or creating welcoming spaces, make sure they see your pride in your work.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about team dynamics, growth opportunities, and what a typical day looks like. This not only helps you understand the role better but also demonstrates your eagerness to join the team.
We think you need these skills to ace Casual Housekeeping Team Member
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about creating welcoming spaces! Share your enthusiasm for housekeeping and how you can contribute to making our guests feel at home.
Highlight Your Attention to Detail: We love team members who take pride in their work. Mention specific examples of how you've maintained high standards in previous roles, whether it's cleaning or any other task.
Be Friendly and Approachable: Since we’re all about creating a welcoming atmosphere, make sure to convey your friendly nature in your application. A warm tone can go a long way in showing us you’d fit right in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Hope & Anchor
✨Know the Venue Inside Out
Before your interview, take some time to research The Hope & Anchor. Familiarise yourself with its layout, services, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating a welcoming environment.
✨Highlight Your Attention to Detail
Since the role requires a keen eye for cleanliness and presentation, be ready to share specific examples from your past experiences where your attention to detail made a difference. Whether it’s in housekeeping or any other job, demonstrating this skill will resonate well with the interviewers.
✨Show Your Team Spirit
The Hope & Anchor values teamwork, so come prepared to discuss how you’ve successfully collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, what a typical day looks like, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.