At a Glance
- Tasks: Supervise front-of-house staff and ensure exceptional guest experiences.
- Company: Join the friendly team at Hope & Anchor, a riverside pub with a warm atmosphere.
- Benefits: Enjoy free parking, company events, and opportunities for development.
- Other info: Flexible hours, including weekends, in a supportive environment.
- Why this job: Be part of a vibrant team creating memorable experiences in a stunning location.
- Qualifications: 1 year of supervisory or hospitality experience required.
The predicted salary is between 24000 - 30000 £ per year.
The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross‑On‑Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all‑weather tent area, both of which can house entertainment. We also have 12 beautiful recently refurbished riverside en‑suite rooms available, with breakfast included and served in the pub.
Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience when it comes to catering, customer service, and event planning and management, giving our customers the peace of mind that they will be well looked after during their time with us. Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.
Hope & Anchor is looking for an enthusiastic Food & Beverage Supervisor to join our friendly and hardworking team at our beautiful riverside pub in Ross‑on‑Wye.
About Us – Hope and Anchor
The Hope & Anchor is a well‑loved local pub offering quality food, great drinks, and warm hospitality in a stunning location. We pride ourselves on delivering excellent service and creating memorable experiences for all our guests.
What You Can Expect From Us
- A supportive and welcoming team environment
- Opportunities for development and progression
- Regular salary reviews in line with industry standards
- Staff perks and company events
- Free on‑site parking
What We Expect From You
- A positive attitude and strong work ethic
- Commitment to delivering outstanding customer service
- Ability to work well as part of a team and use your own initiative
- Willingness to work flexible hours, including weekends and evenings
About the Role – Food & Beverage Supervisor
As a Food & Beverage Supervisor, you will play a key role in ensuring smooth daily operations and an exceptional guest experience. Your duties will include:
- Supervising front‑of‑house staff during service
- Supporting the management team with rotas and staffing requirements
- Overseeing food and drink service to ensure high standards are maintained
- Ensuring the team have strong knowledge of menu items, specials, and allergen information
- Helping maintain a clean, organised, and welcoming environment
- Participating in all service, preparation, and cleaning duties, including periodic deep cleans
- Assisting with stock control and completing stock checks when required
Job Type Permanent, Full‑time
Benefits
- Company events
- Free parking
- On‑site parking
- Referral programme
Schedule 8–10 hour shifts, Weekend availability required
Location Hope and Anchor, Ross‑on‑Wye. Must be able to reliably commute or plan to relocate before starting.
Experience Required Minimum 1 year of supervisory or hospitality experience.
Banqueting Supervisor employer: The Hope & Anchor
The Hope & Anchor is an exceptional employer, offering a supportive and welcoming team environment in the picturesque setting of Ross-on-Wye. With opportunities for personal development, regular salary reviews, and unique staff perks such as free on-site parking and company events, we prioritise our employees' growth and well-being while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Banqueting Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Hope & Anchor for a drink or a meal. Familiarising yourself with the atmosphere and menu will help you stand out and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Chat with current staff or locals who frequent the pub. They can give you insider tips on what the team values and what it’s really like to work there, which can be super helpful during your interview.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm shines through. We love candidates who are not just qualified but also bring a positive vibe to the team.
✨Tip Number 4
Prepare for situational questions! Think about times you've handled challenges in hospitality. Being able to share specific examples of your experience will demonstrate your capability as a Food & Beverage Supervisor.
We think you need these skills to ace Banqueting Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and the chance to be part of our team at Hope & Anchor.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in food and beverage supervision. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. A well-structured application goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Hope & Anchor
✨Know the Venue Inside Out
Before your interview, take some time to research The Hope & Anchor. Familiarise yourself with their menu, dining options, and the overall vibe of the pub. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Food & Beverage Supervisor, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your commitment to creating memorable experiences for guests.
✨Emphasise Teamwork and Initiative
The role requires both teamwork and the ability to take initiative. Be ready to discuss how you've successfully worked in a team setting and instances where you've taken charge to solve problems or improve service. This will align perfectly with what they expect from you.
✨Prepare for Flexibility Questions
Since the job involves flexible hours, be prepared to discuss your availability. Think about how you can manage your schedule to meet the demands of the role, especially during weekends and evenings. Showing that you're adaptable will make you a strong candidate.
