At a Glance
- Tasks: Supervise staff, ensure high service standards, and maintain a welcoming environment.
- Company: Hope & Anchor, a vibrant riverside pub with a supportive team culture.
- Benefits: Free parking, company events, and opportunities for development.
- Other info: Flexible hours, including weekends, with excellent career progression opportunities.
- Why this job: Join a dynamic team and enhance guest experiences in a beautiful setting.
- Qualifications: 1 year of supervisory or hospitality experience required.
The predicted salary is between 24000 - 30000 £ per year.
About Us – Hope and Anchor
The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross‑On‑Wye with multiple dining options for customers including a traditional pub bar, a modern cocktail bar, two restaurants, a riverside hut, and a spacious garden with outdoor seating that can house entertainment. We also have 12 refurbished riverside en‑suite rooms available, with breakfast included and served in the pub. Backed by over 30 years of experience in catering, customer service, and event planning, our team of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers delivers the best service day in and day out across all areas of our venue.
What You Can Expect From Us
- A supportive and welcoming team environment
- Opportunities for development and progression
- Regular salary reviews in line with industry standards
- Staff perks and company events
- Free on‑site parking
What We Expect From You
- A positive attitude and strong work ethic
- Commitment to delivering outstanding customer service
- Ability to work well as part of a team and use your own initiative
- Willingness to work flexible hours, including weekends and evenings
About the Role
As a Food & Beverage Supervisor, you will play a key role in ensuring smooth daily operations and an exceptional guest experience. Your duties will include:
- Supervising front‑of‑house staff during service
- Supporting the management team with rotas and staffing requirements
- Overseeing food and drink service to ensure high standards are maintained
- Ensuring the team have strong knowledge of menu items, specials, and allergen information
- Helping maintain a clean, organised, and welcoming environment
- Participating in all service, preparation, and cleaning duties, including periodic deep cleans
- Assisting with stock control and completing stock checks when required
Job Type: Permanent, Full‑time
Benefits
- Company events
- Free parking
- On‑site parking
- Referral programme
Schedule: 8–10 hour shifts, Weekend availability required
Location: Hope and Anchor, Ross‑on‑Wye. Must be able to reliably commute or plan to relocate before starting.
Experience Required: Minimum 1 year of supervisory or hospitality experience.
Food And Beverage Supervisor in Hereford employer: The Hope & Anchor LTD
At Hope & Anchor, we pride ourselves on being an exceptional employer, offering a supportive and welcoming team environment in the picturesque setting of Ross-on-Wye. With opportunities for development and progression, regular salary reviews, and unique staff perks such as free on-site parking and company events, we ensure our employees feel valued and motivated. Join us to be part of a dedicated team that delivers outstanding customer service while enjoying the benefits of working in a vibrant riverside pub and restaurant.
