The Honourable Society of the Middle Temple has an exciting opportunity for a Receptionist to join their dedicated team.
Location: London, EC4Y 9BT
Salary: £29,500 per annum
Job Type: Full Time, Permanent
Hours: 37.5 hours a week
Closing Date: 10am on 8th June 2026
About the Honourable Society of the Middle Temple
As one of the four Inns of Court, we are proud to provide support, education and accommodation to barristers at every stage of their careers. The Inn awards just over a million pounds in scholarships each year, with the majority going to students commencing the bar vocational training course, some to students doing a post-graduate law conversion course, plus smaller amounts for ad hoc overseas placements, essay prizes etc.
The Inn’s mission is to support the rule of law in the UK and overseas, especially Common Law jurisdictions, and carries this out by providing extensive education opportunities and support to its members across the world.
Receptionist The Role
The Education Department is responsible for providing educational events and development for law students who are training to become barristers, including scholarships. This department also carries out a range of more general reception duties.
The Receptionist/Administrator will act as the first point of contact for the Inn, in person and by phone and email, performing a variety of administrative tasks as required. The role will interact with a wide range of people, including students and members of the Inn (including Benchers who could be judges or senior barristers).
Key Responsibilities
- Answer enquiries via phone, email and in person, and direct calls to the appropriate departments
- Monitor and respond to general and education enquiries, providing excellent customer service
- Take and manage bookings for Inn events, including Qualifying Sessions and social events, amending or cancelling as required
- Manage waiting lists for sold-out events and liaise with event organisers to ensure compliance
- Handle bookings for the Inn's on-site accommodation for members
- Sell merchandise to members and members of the public
- Staff the main reception desk as required and support colleagues across departments
You
- Educated to GCSE level or equivalent in maths and English
- Experience in a customer service or reception role dealing with diverse groups of people
- IT literate with proficiency in databases, Microsoft Office and other computerised systems
- Strong ability to manage your own workload, multi-task, prioritise and meet deadlines with minimal supervision
- Excellent oral and written communication and interpersonal skills
- Customer service focused with the ability to exceed expectations
- Committed to our values of collaboration, accountability and respect, with a strong commitment to diversity and inclusion
Benefits
- Generous Annual Leave Entitlements
- Life Assurance
- Employee Assistance Programme (online resources and access to confidential counselling services)
- Private Medical Insurance (including gym membership)
- Medical Cashback Scheme (e.g. for dental, optical)
- Generous Pension (12% employer contribution)
- Season Ticket Loans
- Access to a Range of Learning & Development Opportunities
- Opportunity to join our dedicated team and work in a beautiful, unique, and historical setting in central London
Application Process
Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Closing date: 10am on 8th June 2026
Interviews: 17th June 2026
To submit your application for this exciting Receptionist opportunity, please click Apply now.
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Contact Details:
The Honourable Society of the Middle Temple Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Honourable Society of the Middle Temple. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Honourable Society of the Middle Temple before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Honourable Society of the Middle Temple:Your cover letter is your chance to shine! Tell us why you want to work at The Honourable Society of the Middle Temple specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Honourable Society of the Middle Temple!
How to prepare for a job interview at The Honourable Society of the Middle Temple
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
