At a Glance
- Tasks: Welcome guests, manage reservations, and ensure smooth restaurant operations.
- Company: Join the prestigious Peninsula London, a flagship hotel with a stellar reputation.
- Benefits: Market-leading pay, service charges, and attractive perks await you.
- Other info: Dynamic role with opportunities to grow in the luxury hotel industry.
- Why this job: Be part of an award-winning team in a vibrant hospitality environment.
- Qualifications: Experience in hospitality and a passion for excellent guest service.
The predicted salary is between 22000 - 26000 € per year.
The Peninsula London is pleased to announce that we are seeking a Restaurant Receptionist/Host (Casual) to support our Restaurants and Bars. This role will be responsible for all activities from welcoming and seating guests alongside taking and confirming reservations and monitoring restaurant traffic.
An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charges, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities:- Arrange incoming correspondence in an organized manner.
- Manage the reservation diary and outlet capacity in coordination with the relevant department heads.
- Coordinate activities and manage menu stock and templates.
- Provide excellent service and communication to guests.
- Understanding of dining culture and good knowledge of restaurant operations.
- Experience in a similar role within a restaurant or luxury 5* hotel.
- High level of proficiency in Microsoft Office and Teams.
- Relevant qualifications and/or Hospitality related studies.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Good communication skills, flexibility, and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Restaurant Receptionist/Host (Casual) in London employer: The Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a vibrant work culture within a prestigious flagship hotel in the heart of London. Employees benefit from market-leading remuneration, service charges, and a range of attractive perks, all while working alongside a highly experienced team dedicated to excellence in hospitality. With ample opportunities for personal and professional growth, this role as a Restaurant Receptionist/Host provides a meaningful and rewarding career path in the luxury dining sector.
Contact Detail:
The Hongkong and Shanghai Hotels Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Receptionist/Host (Casual) in London
✨Tip Number 1
Make sure to research The Peninsula London and its dining culture before your interview. Knowing the ins and outs of their restaurants will show that you're genuinely interested and ready to fit into their team.
✨Tip Number 2
Practice your communication skills! As a Restaurant Receptionist/Host, you'll be the first point of contact for guests. Role-play with a friend or family member to get comfortable with welcoming guests and handling reservations.
✨Tip Number 3
Show off your organisational skills by preparing a mock reservation diary. This will not only help you understand the role better but also give you something to discuss during your interview about how you manage busy restaurant traffic.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Restaurant Receptionist/Host (Casual) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry, so don’t be afraid to be yourself.
Tailor Your CV:Make sure to tailor your CV specifically for the Restaurant Receptionist/Host role. Highlight your experience in similar positions and any relevant skills that match the job description. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage reservations and communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our amazing team and what we offer!
How to prepare for a job interview at The Hongkong and Shanghai Hotels
✨Know the Venue Inside Out
Before your interview, take some time to research The Peninsula London and its dining culture. Familiarise yourself with their restaurants and bars, as well as their menu offerings. This will not only show your genuine interest but also help you answer questions about how you would enhance the guest experience.
✨Showcase Your Organisational Skills
As a Restaurant Receptionist/Host, you'll need to manage reservations and monitor restaurant traffic. Be prepared to discuss specific examples from your past roles where you successfully organised bookings or handled busy periods. Highlighting your time management skills will impress the interviewers.
✨Demonstrate Excellent Communication
Communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to engage with your interviewers by asking questions about their expectations and sharing your ideas on providing exceptional service.
✨Dress the Part
First impressions matter, especially in a luxury hotel setting. Dress smartly and professionally for your interview. This not only reflects your understanding of the hospitality industry but also shows that you take the opportunity seriously.
