At a Glance
- Tasks: Deliver top-notch room service with a friendly and tailored approach.
- Company: Join the prestigious Peninsula London, known for exceptional guest experiences.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Other info: Night shifts required; great opportunity for growth in a dynamic environment.
- Why this job: Be part of a high-profile team and enhance your hospitality skills.
- Qualifications: Knowledge of food and beverage, plus a positive and adaptable attitude.
The predicted salary is between 22000 - 26000 € per year.
The Peninsula London is pleased to announce that we are seeking a Food and Beverage Attendant (Commis Waiter) to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.
An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charge, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities- Understand and accurately follow the sequence of service with a friendly yet discrete approach.
- Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required.
- Offering a consistent service with continued participation in product awareness, training activities, and actively involved with tastings.
- Offer service in line with the Peninsula Service Principles of which you will be trained.
- Good knowledge of food and beverage.
- Friendly and positive.
- Excellent time management and organization, and highly adaptable.
- Flexibility and capability of working under pressure.
- This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.
We are delighted to receive your CV and will liaise with suitable candidates directly.
F&B Attendant (Commis Waiter) - Room Service in London employer: The Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the prestigious hospitality sector. As part of our award-winning team, you will enjoy market-leading remuneration, service charge, and attractive benefits, all while working in a high-profile flagship hotel that values excellence in guest service and fosters a supportive environment for its staff.
Contact Detail:
The Hongkong and Shanghai Hotels Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Attendant (Commis Waiter) - Room Service in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Peninsula London. Understand their values and what makes them stand out in the hospitality industry. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your service skills! Since this role is all about providing top-notch service, consider doing mock scenarios with friends or family. This will help you feel more confident when discussing how you would handle different guest situations during the interview.
✨Tip Number 3
Show off your food and beverage knowledge! Brush up on the menu items and ingredients that are relevant to the role. Being able to discuss these confidently will impress your interviewers and demonstrate your passion for the job.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly through StudySmarter, you’ll be one step closer to landing that F&B Attendant position at The Peninsula London!
We think you need these skills to ace F&B Attendant (Commis Waiter) - Room Service in London
Some tips for your application 🫡
Show Your Passion for Food and Beverage:When writing your application, let your love for food and drink shine through! Mention any relevant experience or knowledge you have about menus and ingredients. We want to see that you’re excited about providing top-notch service.
Tailor Your CV to the Role:Make sure your CV highlights skills that match the job description. Focus on your customer service experience and any roles where you’ve had to work under pressure. We appreciate a tailored approach that shows you understand what we’re looking for.
Keep It Friendly and Professional:Your written application should reflect the friendly yet discreet service we pride ourselves on. Use a warm tone but keep it professional. We want to get a sense of your personality while also knowing you can maintain a high standard of service.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter. Plus, it shows you’re keen on joining our team at The Peninsula London.
How to prepare for a job interview at The Hongkong and Shanghai Hotels
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the menu and ingredients. This will not only help you answer questions confidently but also impress the interviewers with your knowledge. Practice discussing the dishes as if you were explaining them to a guest.
✨Showcase Your People Skills
As a Commis Waiter, interacting with guests is key. During the interview, demonstrate your friendly and positive attitude. Share examples of how you've provided excellent service in the past, especially in high-pressure situations.
✨Emphasise Flexibility and Adaptability
Highlight your ability to work night shifts and adapt to changing circumstances. The Peninsula values flexibility, so be ready to discuss how you've successfully managed your time and organisation in previous roles.
✨Familiarise Yourself with the Peninsula Service Principles
Research the Peninsula's service principles and be prepared to discuss how you can embody these in your role. Showing that you align with their values will set you apart from other candidates.
