At a Glance
- Tasks: Provide exceptional evening and turn down service to guests in a luxury hotel.
- Company: Join the prestigious Peninsula London, a flagship hotel known for excellence.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Other info: Flexible hours with opportunities for personal growth in a dynamic environment.
- Why this job: Be part of an award-winning team and enhance guest experiences.
- Qualifications: 1 year of experience in luxury hotel housekeeping and a passion for quality service.
The predicted salary is between 24000 - 30000 £ per year.
The Peninsula London is pleased to announce that we are seeking Evening Room Attendant (Full Time & Part Time - 20 hours) who will be responsible for the Evening and Turn Down Service. An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charge, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities:
- Ensure personalized service to all guests.
- Follow Peninsula Principles at all stages.
- Take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
- Handle queue rooms and makeup rooms promptly as per demand.
- Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
- Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
General Requirements:
- Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
- Passion and appreciation of quality luxury hotel service and hygiene standards.
- Excellent time management and organization, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Evening Room Attendant (Turn Down Service - Full Time & Part Time) in London employer: The Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a vibrant work culture that prioritises personalised service and employee development. With competitive remuneration, service charge, and attractive benefits, team members enjoy the opportunity to grow within an award-winning hotel environment, all while being part of a highly experienced team dedicated to delivering luxury hospitality in one of the world's most iconic cities.
Contact Details:
The Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant (Turn Down Service - Full Time & Part Time) in London
✨Tip Number 1
Make sure to research The Peninsula London and its values. When you know what they stand for, you can tailor your conversation during interviews to show how you fit right in with their team and principles.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to guest service and handling pressure. We want you to feel confident and ready to showcase your experience in luxury hotel service!
✨Tip Number 3
Don’t forget to highlight your previous housekeeping experience! Share specific examples of how you’ve provided personalised service or managed time effectively in a busy environment. This will help you stand out as a candidate.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We’re excited to see your application and can’t wait to connect with you about this fantastic opportunity at The Peninsula London!
We think you need these skills to ace Evening Room Attendant (Turn Down Service - Full Time & Part Time) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Evening Room Attendant role. Highlight any previous housekeeping experience, especially in luxury hotels, to show us you’re the right fit!
Show Your Passion:In your cover letter, let us know why you love working in hospitality and what excites you about providing exceptional service. We want to see your enthusiasm for the role shine through!
Be Specific About Your Experience:When detailing your past roles, be specific about your responsibilities and achievements. Mention how you’ve handled guest preferences or managed time effectively in busy environments – we love those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Peninsula London!
How to prepare for a job interview at The Hongkong and Shanghai Hotels
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Evening Room Attendant. Familiarise yourself with the Peninsula Principles and think about how you can demonstrate your commitment to personalised service during the interview.
✨Showcase Your Experience
Highlight your previous experience in housekeeping, especially in luxury hotels. Be ready to discuss specific situations where you handled guest preferences or managed time effectively under pressure. This will show that you’re not just a good fit, but the right fit for their team.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the hotel’s standards. For example, ask about how they handle guest feedback or what their expectations are for the evening turn down service. This shows your genuine interest in the position and helps you assess if it’s the right place for you.
✨Be Yourself
While professionalism is key, don’t forget to let your personality shine through. The Peninsula values a naturally positive attitude, so be sure to convey your enthusiasm for providing exceptional service and working as part of a team. Authenticity can set you apart from other candidates.
