At a Glance
- Tasks: Lead and oversee events, ensuring exceptional service and memorable guest experiences.
- Company: Join the prestigious Peninsula London, a flagship hotel known for luxury and excellence.
- Benefits: Market-leading pay, service charges, and attractive perks await you.
- Other info: Opportunity for growth in a high-profile setting with a supportive team.
- Why this job: Be part of a dynamic team creating unforgettable culinary experiences in a vibrant environment.
- Qualifications: Experience in luxury hotel events management and a passion for food and service.
The predicted salary is between 35000 - 45000 € per year.
The Peninsula London is excited to announce we are seeking an Assistant Events Operations Manager, reporting to the Events Operations Manager. This position is a senior role deputizing in the absence of the Events Operations Manager or Director of Conference and Events and responsible for the efficient and profitable operation of the division whilst ensuring exceptional levels of Food and Beverage service and team engagement.
With events spaces that impress and inspire, offering lavish business lunches, banquets, and dinners to suit all manner of events. Delectable British, International, and Cantonese cuisine is being created for every type of event. The acclaimed international culinary team can also accommodate a variety of special requests, including halal and kosher meals.
An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charges, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities- Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through artistry and uncompromised passion for excellence.
- Represent hotel management when dealing with all operational and guest service issues related to the Food & Beverage Division and escalate to the Director of Conference and Events, Executive Sous Chef, Exec Chef, Director of Sales and Marketing, and EAM, Food & Beverage.
- Establish and maintain positive guest and colleague interactions with good working relationships.
- Plan and oversee the set-up of functions including checking the physical layout of the room, providing the team with correct set-up information, and requisitioning relevant equipment in a timely manner.
- High-level ability to lead and oversee the Conference or Events delivery ensuring the success of the function.
- Ability to introduce and communicate directly to individual hosts, reviewing details and making themselves accessible to the host for any need that may arise.
- Plan the manpower requirements for the forthcoming business ensuring that all cost lines adhere whilst service is not compromised.
- Create meaningful and impactful relationships with event planners and other bookers.
- Install a high level of careful attention to all banqueting equipment and ensure that regular stock takes are carried out.
- Extensive experience leading a team within the Conference and Events department within a 5* luxury hotel environment.
- Experience with training techniques and various service styles including various set-up styles and understanding of AV and logistics management.
- Passion for service and food and beverage.
- Good communication skills with a friendly and approachable demeanour.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Assistant Events Operations Manager in London employer: The Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a vibrant work culture that prioritises employee engagement and professional growth. With market-leading remuneration and attractive benefits, team members enjoy the opportunity to work alongside a highly experienced culinary team in a prestigious 5-star environment, creating memorable experiences for guests. This flagship hotel not only values excellence in service but also fosters meaningful relationships within its dynamic events operations team, making it a rewarding place to build a career.
Contact Detail:
The Hongkong and Shanghai Hotels Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Events Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at The Peninsula London or similar venues. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! If you have experience in event management, consider creating a portfolio showcasing your past events. This visual evidence of your expertise can really impress during interviews.
✨Tip Number 3
Prepare for the interview by researching The Peninsula London’s events and culinary offerings. Knowing their style and what makes them unique will help you tailor your answers and show genuine interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Events Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Events Operations Manager role. Highlight your experience in leading teams and managing events, especially in a luxury hotel setting.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about food and beverage service. Share specific examples of how you've created memorable guest experiences in the past, as this will resonate with our values.
Showcase Your Team Leadership Skills:In your application, emphasise your ability to lead and engage a team. We want to see how you've successfully managed operations and maintained high service standards in previous roles.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at The Hongkong and Shanghai Hotels
✨Know Your Venue
Before the interview, do your homework on The Peninsula London. Familiarise yourself with their event spaces, culinary offerings, and service style. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As an Assistant Events Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service delivery. Be ready to discuss how you can inspire and engage your colleagues.
✨Emphasise Your Passion for Food and Beverage
Since this role is heavily focused on food and beverage service, make sure to express your passion for culinary excellence. Share any relevant experiences that highlight your understanding of different cuisines, service styles, and how you’ve contributed to creating memorable guest experiences in the past.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in the role, such as managing last-minute changes or dealing with difficult guests. Practise articulating your thought process and solutions clearly, demonstrating your problem-solving skills and adaptability.
