At a Glance
- Tasks: Lead a dynamic team to maintain high standards of cleanliness and service in a luxury hotel.
- Company: Join The Peninsula London, a prestigious flagship hotel with a reputation for excellence.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Other info: Exciting opportunity for career growth in a fast-paced, supportive environment.
- Why this job: Be part of an award-winning group and make a real impact in hospitality.
- Qualifications: 3+ years in leadership roles within luxury hotels; strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Peninsula London is pleased to announce that we are seeking
Shift Leaders within our Back of House department, reporting to the Assistant Back of House Manager.
This is a crucial supervisory position within an exceptionally busy department; one recognized as the backbone of any successful operation.
Overall responsibility to provide leadership and support a team towards achieving exceptionally high standards of service in all areas.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charge, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
- Key accountabilities
- This position will deputize in the absence of the Assistant Back of House manager, responsible for the efficient operations, (with a focus on cleanliness, cost-control, department support, and guest satisfaction).
- Supervising the standards of cleanliness, rules, and regulations, legislation, health and safety, emergency response, and standard operating procedures. Compliant with HACCP
- Supervise not only the internal team but all contracted back-of-house services and cleaning of the hotel and residences, including chemical suppliers, and ensuring safe working practices.
- Conduct and manage monthly inventory and control stores of the Food and Beverage OS&E (Operating supplies and equipment), the hotel’s CGS, China, Glassware and Silverware and F&B cleaning supplies to maintain par levels, manage quality, breakage costs and loss.
- General requirements
- Experience within Stewarding/Back-of-House operations with proven responsibility for cleanliness, legislation, health and safety and financial cost control.
- Minimum of 3 years of leadership responsibility within a luxury hotel environment.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Fluent English communication proficiency
- #J-18808-Ljbffr
Contact Details:
The Hongkong and Shanghai Hotels, Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader - Stewarding
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hongkong and Shanghai Hotels, Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hongkong and Shanghai Hotels, Limited
Don't be shy about reaching out to The Hongkong and Shanghai Hotels, Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader - Stewarding
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hongkong and Shanghai Hotels, Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
