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- Tasks: Supervise night Room Service, take orders, and ensure high-quality dining experiences.
- Company: Join The Peninsula London, a prestigious flagship hotel with a stellar reputation.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Why this job: Be part of an award-winning team and enhance guest experiences in luxury settings.
- Qualifications: Experience in food and beverage service, preferably in hotels; hospitality training is a plus.
- Other info: Flexible night shifts with opportunities for growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is delighted to announce that we are seeking a Food and Beverage Supervisor (Nights) to supervise our Room Service Department during night shifts. This position is predominantly to supervise each night service and shift alongside being responsible for taking dining orders from guests. This Room Service guest experience is critical to the success of any guest stay, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent.
Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that In Room Dining can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.
Key Accountabilities:
- Responsible for all activities related to order‑taking service at night; not limited to taking the order but also preparation, delegation to the team, training, and high-performance levels.
- Use the POS (Point of Sales system) for orders and guest preferences.
- Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required with a special focus on allergens.
- Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings.
- Taking responsibility for receiving and acting on guest feedback accordingly.
- Required to ensure the cleanliness and maintenance (including health and safety compliance) of all in-room dining equipment, ensuring that produce mise en place is done for services and products are of high quality.
General Requirements:
- Good knowledge of food and beverage with experience within Room Service and/or Restaurant service within a hotel environment preferred.
- Hospitality-related training required.
- Friendly and positive with the confidence to lead a team.
- Excellent time management and organization, and highly adaptable.
- Flexibility and capability of working under pressure.
- This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Night F&B Supervisor - Room Service in London employer: The Hongkong and Shanghai Hotels, Limited
Contact Detail:
The Hongkong and Shanghai Hotels, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night F&B Supervisor - Room Service in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research The Peninsula London and understand their values and service standards. Be ready to discuss how your experience aligns with their expectations, especially in Room Service.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your friendly and positive attitude shine through. They’re looking for someone who can lead a team and create a great guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our award-winning team.
We think you need these skills to ace Night F&B Supervisor - Room Service in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your understanding of guest service, especially in a night setting. Share specific examples that highlight your enthusiasm and commitment!
Tailor Your CV to the Role: Make sure your CV speaks directly to the Night F&B Supervisor position. Highlight relevant experience in room service or similar roles, and don’t forget to mention any training you've had in food and beverage. We appreciate candidates who take the time to align their skills with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured CV and cover letter that clearly outline your qualifications and experiences. Avoid fluff; instead, focus on what makes you a great fit for our team at The Peninsula London.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our award-winning team!
How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited
✨Know Your Menu Inside Out
Make sure you have a thorough understanding of the food and beverage items on the menu, including ingredients and allergens. This will not only help you answer questions confidently but also show your passion for providing excellent service.
✨Showcase Your Leadership Skills
As a Night F&B Supervisor, you'll need to lead a team effectively. Be prepared to discuss your previous experiences in managing teams, training staff, and how you handle feedback from guests. Share specific examples that highlight your leadership style.
✨Demonstrate Your Adaptability
Working night shifts can be challenging, so it's important to convey your flexibility and ability to work under pressure. Think of situations where you've had to adapt quickly and how you managed those circumstances successfully.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics at The Peninsula London. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
