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- Tasks: Lead the laundry team, manage linen quality, and ensure top-notch guest laundry service.
- Company: Join The Peninsula London, a prestigious flagship hotel with a stellar reputation.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Why this job: Be part of an award-winning team and make a real impact in luxury hospitality.
- Qualifications: 3+ years in luxury hotel laundry management and strong leadership skills required.
- Other info: Dynamic role with opportunities for growth and development in a high-profile environment.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is seeking to hire an experienced Laundry and Wardrobe Manager. Working alongside the Executive Housekeeper and the Director of Rooms, this role will be responsible for the hotel's linen, guest laundry, and staff uniforms, working in close collaboration with the outsourced laundry operator and supporting the Residences with any laundry and linen needs.
The Laundry & Wardrobe Manager will provide leadership, direction, and support to all laundry employees to develop a highly motivated team who can deliver high sustainable standards of service in all areas. An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charge, and attractive benefits.
Key accountabilities:
- Manage the quality and upkeep of all the hotel's linen, including F&B linen and uniforms.
- Ensure cleanliness before issuing, and manage any soiled, stained or damaged linen.
- Manage the guest requests for laundry to the highest quality and service standards.
- Manage the hotel's uniforms, its quality, issuance program and inventory.
- Oversee the cleanliness and organisation of all Laundry/Valet related areas.
- Implement and ensure the maintenance of the laundry, its policies, and procedures.
- Ensure safe work practices in liaison with engineering.
- Manage the relationship and the contract with the outsourced laundry company, holding regular meetings with meeting minutes, call to action and follow up, to ensure quality and to minimise discrepancies.
- Create a Laundry Program to assist with generating revenue and minimising cost.
- Oversee the relationship with contractors, such as chemical suppliers and outsourced laundry companies to ensure quality and cost control where necessary.
- Involved in hiring, developing, motivating, supervising, and coaching a diverse Laundry/Valet Team.
General requirements:
- Require minimum 3 years' experience as Laundry Manager within luxury hotels.
- Strong financial acumen; able to create revenue streams and cost control.
- People leader and trainer having prior experience managing diverse teams.
- Self-starter, with exceptional problem-solving and organisational skills.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Laundry & Wardrobe Manager employer: The Hongkong and Shanghai Hotels, Limited
Contact Detail:
The Hongkong and Shanghai Hotels, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laundry & Wardrobe Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Peninsula London. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. We want you to show that you’re not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to managing teams and handling laundry operations. We suggest doing mock interviews with friends to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Laundry & Wardrobe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Laundry & Wardrobe Manager role. Highlight your previous experience in luxury hotels and any leadership roles you've held, as we want to see how you can bring value to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention your experience with managing laundry operations and leading teams.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Did you implement a new system that improved efficiency? Share those successes with us, as we love to see how you’ve made a difference in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at The Peninsula London!
How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited
✨Know Your Linen Inside Out
Make sure you’re well-versed in the specifics of linen management. Brush up on the types of fabrics, their care requirements, and how to handle stains. This knowledge will show that you’re serious about maintaining high standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. This role requires strong people skills, so be ready to discuss your approach to training and developing staff.
✨Understand Financial Acumen
Since the role involves creating revenue streams and managing costs, be prepared to discuss your experience with budgeting and financial management. Bring examples of how you’ve previously improved efficiency or reduced costs in laundry operations.
✨Build Rapport with Outsourced Partners
The job involves managing relationships with outsourced laundry companies. Think about how you’ve successfully collaborated with external partners before. Be ready to share strategies for effective communication and quality control.
