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- Tasks: Lead a team in delivering exceptional service at our luxurious Lobby Restaurant.
- Company: Join The Peninsula London, a prestigious hotel known for its outstanding hospitality.
- Benefits: Enjoy competitive pay, service charge, and attractive perks in a vibrant work environment.
- Why this job: Be part of a renowned brand, creating memorable experiences in a stylish setting.
- Qualifications: 1+ year experience in luxury F&B, with hospitality certifications preferred.
- Other info: Opportunity to grow within an award-winning team and enhance your skills.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is pleased to announce that we are seeking a Food and Beverage Supervisor - The Lobby to work within our Lobby Restaurant overseeing a team of F&B Attendants and reporting to the Lobby Director. The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service offering at the highest level; which our guests have become accustomed to and that is synonymous with our brand.
This position will have a great passion for service and be able to translate this into a special guest experience through a hands-on approach and training a motivated team. An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charge, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities- Responsible for all activities relating to service within the Lobby and assisting the Lobby Director with the day-to-day management.
- Understand, follow and supervise the sequence of service standards.
- With excellent knowledge of food and beverage items, ensure training of the team and memorable guest experiences.
- Attend any required training and meetings and support with the roster management to allow colleagues to attend activities, training, and meetings.
- Good knowledge of food and beverage with an emphasis on wines.
- Experience of 1 year or more within the food and beverage department in a luxury hotel.
- Hospitality recognized training certifications/qualifications.
- Friendly and positive with a flexible approach and confidence to guide a team.
- Ability to work under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
F&B Supervisor - The Lobby Restaurant employer: The Hongkong and Shanghai Hotels, Limited
Contact Detail:
The Hongkong and Shanghai Hotels, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor - The Lobby Restaurant
✨Tip Number 1
Familiarise yourself with The Peninsula's brand values and service standards. Understanding what makes their Lobby experience unique will help you demonstrate your alignment with their expectations during any interviews or discussions.
✨Tip Number 2
Showcase your passion for food and beverage by staying updated on current trends, especially in wines. Being able to discuss recent developments or popular items can set you apart as a knowledgeable candidate.
✨Tip Number 3
Prepare to discuss your previous experiences in luxury settings. Highlight specific instances where you successfully managed a team or enhanced guest experiences, as this will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of The Peninsula. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace F&B Supervisor - The Lobby Restaurant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the F&B Supervisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Tailored CV: Create a CV that showcases your experience in food and beverage service, particularly in luxury settings. Emphasise any leadership roles or training experiences you have had, as well as your knowledge of wines and customer service excellence.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and service. Mention specific examples of how you've contributed to guest experiences in previous roles and how you can bring that expertise to The Lobby Restaurant.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited
✨Show Your Passion for Service
As a Food and Beverage Supervisor, it's crucial to demonstrate your passion for exceptional service. Share specific examples from your past experiences where you went above and beyond to create memorable guest experiences.
✨Know Your Menu Inside Out
Familiarise yourself with the food and beverage offerings at The Lobby Restaurant, especially the wines. Be prepared to discuss your favourite items and how they can enhance the guest experience during the interview.
✨Highlight Your Leadership Skills
Since you'll be overseeing a team, it's important to showcase your leadership abilities. Discuss your experience in training and motivating staff, and provide examples of how you've successfully managed a team in a high-pressure environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past challenges you've faced in the F&B sector and how you resolved them, particularly in a luxury hotel setting.
