At a Glance
- Tasks: Lead the global wellness strategy for a prestigious hospitality group, shaping innovative guest experiences.
- Company: Join a renowned hospitality group committed to wellness and holistic experiences.
- Benefits: Enjoy competitive medical coverage, retirement schemes, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and travel opportunities.
- Why this job: Make a real impact on wellness in hospitality while driving innovation and commercial success.
- Qualifications: Extensive leadership experience in wellness or hospitality with strong strategic and commercial skills.
The predicted salary is between 100000 - 150000 £ per year.
Based in the Hong Kong Corporate Office, this newly created leadership role is responsible for shaping and advancing the Group’s global wellness platform across hotels, private clubs, and integrated guest experiences. The position drives long-term strategy, commercial performance, and experiential innovation, positioning wellness as a core pillar of the Group’s brand and value proposition.
Key Accountabilities:
- Set, own, and continuously evolve the Group’s global wellness strategy to maintain leadership in line with guest expectations, market trends, and emerging scientific developments.
- Steward the long-term wellness operating model, ensuring scalability, adaptability, and sustained commercial relevance across the portfolio.
- Position wellness as a core pillar of the Group’s value proposition, extending beyond spa into lifestyle, longevity, recovery, and holistic experience design.
- Oversee the development and ongoing refinement of wellness offerings across resilience, recovery, renewal, and restoration pillars.
- Ensure programmes are preventative, personalised, and data-informed, incorporating new insights, technologies, and evolving best practices.
- Translate medical, longevity, and therapeutic advancements into hospitality-appropriate experiences that uphold brand credibility and trust.
- Establish and govern global wellness standards and service frameworks, ensuring consistency while enabling controlled innovation.
- Own wellness-related commercial performance, including revenue growth, utilisation, guest engagement, and margin sustainability.
- Continuously assess ROI, capital deployment, and resource allocation to optimise long-term value creation.
- Partner cross-functionally with Guest Experience, Food & Beverage, Brand Marketing, and Operations to seamlessly embed wellness across the end-to-end guest journey.
General Requirements:
- Extensive leadership experience in wellness, hospitality, or related sectors, with a strong track record in strategy development and commercial delivery.
- Deep understanding of wellness trends, preventative health, longevity, and experience-driven hospitality.
- Proven ability to translate strategy into scalable operating models and guest-centric experiences.
- Strong commercial acumen, with experience managing P&L, ROI, and investment decisions.
- Influential communicator with the ability to engage and align senior stakeholders across functions.
- Collaborative and forward-thinking mindset, with a passion for innovation and continuous improvement.
- Excellent command of English (written and spoken); additional languages are an advantage.
- Willingness to travel as required.
We are delighted to receive your CV for further consideration. The candidate must be willing to work and reside in Hong Kong.
Director, Wellness (based in Hong Kong) employer: The Hongkong and Shanghai Hotels, Limited
Join a prestigious and globally renowned hospitality group in Hong Kong, where you will have the opportunity to shape the future of wellness across an expansive portfolio. With a strong focus on employee growth, competitive benefits including comprehensive medical coverage and retirement schemes, and a collaborative work culture that values innovation, this role offers a meaningful and rewarding career path for those passionate about enhancing guest experiences through wellness.
Contact Details:
The Hongkong and Shanghai Hotels, Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director, Wellness (based in Hong Kong)
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend wellness-related events. We all know that who you know can sometimes be just as important as what you know, so get out there and make those connections!
✨Tip Number 2
Prepare for interviews by researching the company’s wellness initiatives. Show us that you’re not just interested in the role but also passionate about their mission. Tailor your responses to highlight how your experience aligns with their goals.
✨Tip Number 3
Practice your pitch! You never know when you might meet someone from the company. Have a concise and engaging summary of your experience and vision for wellness ready to go. We want to hear your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to our wellness journey.
We think you need these skills to ace Director, Wellness (based in Hong Kong)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Director, Wellness role. Highlight your leadership experience in wellness and hospitality, and don’t forget to showcase your understanding of wellness trends!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about wellness and how you can contribute to our global wellness platform. Be sure to connect your past experiences with the key accountabilities listed in the job description.
Showcase Your Commercial Acumen:Since this role involves managing P&L and driving revenue growth, make sure to include examples of how you've successfully managed budgets or improved financial performance in previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited
✨Know Your Wellness Trends
Make sure you’re up to speed with the latest trends in wellness, preventative health, and longevity. Research how these trends can be integrated into hospitality experiences, as this will show your passion and knowledge during the interview.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles that highlight your leadership skills in wellness or hospitality. Be ready to discuss how you've developed strategies and driven commercial performance, as this is crucial for the Director role.
✨Engage with Stakeholders
Think about how you would engage with various stakeholders across functions. Prepare to discuss your communication style and how you’ve successfully aligned teams in previous roles, as collaboration is key in this position.
✨Demonstrate Commercial Acumen
Be prepared to talk about your experience managing P&L, ROI, and investment decisions. Bring examples of how you’ve assessed capital deployment and resource allocation to optimise value creation, as this will resonate well with the interviewers.
