Bartender Supervisor - Brooklands Bar

Bartender Supervisor - Brooklands Bar

Full-Time 36000 - 60000 £ / year (est.) No home office possible
The Hongkong and Shanghai Hotels, Limited

At a Glance

  • Tasks: Supervise bartenders and create memorable guest experiences with exceptional service.
  • Company: Join the prestigious Peninsula London, a high-profile flagship hotel.
  • Benefits: Market-leading pay, service charges, and attractive perks await you.
  • Why this job: Be part of an award-winning team in a stunning bar with panoramic views.
  • Qualifications: Strong cocktail knowledge and experience in luxury bar settings required.
  • Other info: Dynamic environment with opportunities for creativity and career growth.

The predicted salary is between 36000 - 60000 £ per year.

The Peninsula London is pleased to announce we are seeking a Bartender Supervisor to join the team within our fine dining bar team - Brooklands, reporting to the Assistant Bar Managers. This is a critical position in creating an efficient yet memorable guest experience through service and a unique beverage offering.

The venue comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London’s skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James’ Park).

An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charges, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.

Key Accountabilities
  • Always ensure the delivery of exceptional guest service, providing friendly, yet discreet and unobtrusive service to all guests.
  • Supervise and support all bartenders in the team.
  • Ensure that consistency and correct service techniques are followed by all staff members when preparing or serving a cocktail.
  • Establish and maintain positive guest and colleague interactions with good working relationships.
  • Exceed guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles, looking for improvement for better service standards with a general theme of anticipating the guests' needs.
  • Observe and maintain the daily condition of all physical facilities and equipment in the fine dining bar, public area and make recommendations for corrections and improvement as needed.
General Requirements
  • Strong knowledge of cocktail preparation of both classics and innovative alternatives with previous experience within a cocktail bar at a luxury level.
  • Passion for service and quality beverage menu offerings, with an appetite to exceed expectations and be creative.
  • Experience supporting a team of Bartenders.
  • A second language would be advantageous although not essential; however, excellent communication skills are required.
  • Excellent time management and organizational skills, highly adaptable, naturally positive.
  • Flexibility, and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

Bartender Supervisor - Brooklands Bar employer: The Hongkong and Shanghai Hotels, Limited

The Peninsula London is an exceptional employer, offering a unique opportunity to work in a prestigious environment with breathtaking views of the city. Our commitment to employee growth is reflected in our market-leading remuneration and attractive benefits, alongside a supportive work culture that values creativity and excellence in service. Join our award-winning team at Brooklands Bar, where you will be part of a dynamic and experienced group dedicated to delivering memorable guest experiences.
The Hongkong and Shanghai Hotels, Limited

Contact Detail:

The Hongkong and Shanghai Hotels, Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bartender Supervisor - Brooklands Bar

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Peninsula. A friendly chat can sometimes lead to a foot in the door.

✨Tip Number 2

Show off your skills! If you get the chance, demonstrate your cocktail-making prowess or share your ideas for innovative drinks during the interview. It’s all about making a memorable impression!

✨Tip Number 3

Be ready to talk service! Brush up on the Peninsula Service Principles and think of examples from your past experiences where you’ve exceeded guest expectations. This will show you’re a perfect fit for their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Bartender Supervisor - Brooklands Bar

Exceptional Guest Service
Cocktail Preparation
Team Supervision
Service Techniques
Positive Interactions
Anticipating Guest Needs
Time Management
Organisational Skills
Adaptability
Creativity
Communication Skills
Working Under Pressure
Attention to Detail

Some tips for your application 🫡

Show Off Your Cocktail Skills: Make sure to highlight your knowledge of cocktail preparation in your application. We want to see your passion for both classic and innovative drinks, so don’t hold back on sharing your creative ideas!

Emphasise Your Service Experience: Since this role is all about delivering exceptional guest service, let us know about your previous experiences in high-end bars. Share specific examples where you went above and beyond to exceed guest expectations.

Team Spirit is Key: As a Bartender Supervisor, you'll be leading a team, so it's important to showcase your experience in supporting and supervising others. Tell us how you've fostered positive relationships with colleagues in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brooklands Bar!

How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited

✨Know Your Cocktails

Brush up on your cocktail knowledge before the interview. Be prepared to discuss both classic and innovative drinks, as well as your personal favourites. This shows your passion for the role and your expertise in creating memorable guest experiences.

✨Showcase Your Service Skills

Think of examples where you've gone above and beyond for guests in previous roles. Highlight your ability to anticipate needs and provide discreet service. This will demonstrate that you understand the importance of exceptional guest service in a luxury setting.

✨Teamwork is Key

Prepare to talk about your experience supervising or supporting a team. Share specific instances where you helped improve team dynamics or service standards. This will show that you can lead and inspire others while maintaining a positive work environment.

✨Be Ready for Pressure

Expect questions about how you handle high-pressure situations. Think of times when you successfully managed busy shifts or resolved conflicts. This will illustrate your adaptability and time management skills, which are crucial for a Bartender Supervisor.

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