At a Glance
- Tasks: Deliver exceptional in-room dining experiences and manage team engagement.
- Company: Join the prestigious Peninsula London, a flagship hotel with a stellar reputation.
- Benefits: Competitive pay, service charge, and attractive perks await you.
- Other info: Night shifts required; great opportunity for career growth in a dynamic environment.
- Why this job: Be part of an award-winning team and make a real impact on guest experiences.
- Qualifications: 1 year as Assistant Room Manager in a luxury hotel; food and beverage knowledge essential.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is excited to announce we are seeking an ambitious Assistant Room Service Manager to join our Room Service department. While assisting the Room Service Manager, this role will ensure the highest level of in room dining experience to our guests, while proactively managing team engagement.
- An exceptional opportunity to join our high-profile flagship hotel opening in London
- Market leading remuneration, service charge and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key accountabilities
- Ensure the delivery of exceptional guest service at all times, providing friendly, yet discreet and unobtrusive service
- Understand and accurately follow the standard of sequence of service, pre-service and after-service procedures including a sound knowledge of all food and beverage items ordered including ingredients, methods of preparation and correct service
- Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
- Support the manager with innovative ideas to drive team engagement and service levels
General requirements
- Minimum 1 years as an Assistant Room Manager with prior experience in the United Kingdom within a luxury hotel environment
- All-encompassing food and beverage knowledge, pre-opening hotel experience would be desirable
- Excellent time management and organizational skills, highly adaptable, naturally positive
- Fluent English communication proficiency, expertise in a second language would be desirable
- This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Assistant Manager - Room Service in City of London employer: The Hongkong and Shanghai Hotels, Limited
The Peninsula London is an exceptional employer, offering a unique opportunity to be part of a prestigious flagship hotel in the heart of London. With a commitment to delivering outstanding guest experiences, employees benefit from competitive remuneration, service charge, and a supportive work culture that fosters team engagement and personal growth. Join our award-winning group and work alongside a highly experienced team dedicated to excellence in hospitality.
Contact Details:
The Hongkong and Shanghai Hotels, Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Room Service in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Peninsula or similar luxury hotels. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on food and beverage knowledge, and be ready to discuss how you’d enhance guest experiences. Show us you’re passionate about service!
✨Tip Number 3
Don’t just apply; engage with us! Follow The Peninsula on social media, comment on posts, and show your enthusiasm for the brand. It’s a great way to get noticed before you even step into an interview.
✨Tip Number 4
Be flexible and ready to adapt! Since this role involves night shifts, highlight your willingness to work during these hours. It shows commitment and readiness to meet the operational needs of the business.
We think you need these skills to ace Assistant Manager - Room Service in City of London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering exceptional guest experiences shine through. We want to see that you genuinely care about providing top-notch service and can bring that energy to our team.
Highlight Relevant Experience:Make sure to showcase your previous experience in luxury hotels, especially as an Assistant Room Service Manager. We’re looking for candidates who understand the ins and outs of high-quality service, so don’t hold back on those details!
Be Clear and Concise:Keep your CV and cover letter clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Peninsula London. Don’t miss out!
