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For Companies At a Glance
- Tasks: Stock merchandise, organise the sales floor, and provide top-notch customer service.
- Company: Join The Home Depot, a place where you can be yourself and grow.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Enjoy a fast-paced, overnight shift in a fun warehouse setting.
- Why this job: Make a difference in customers' shopping experience while working with a dynamic team.
- Qualifications: High school diploma and some retail or distribution experience preferred.
The predicted salary is between 40000 - 44000 £ per year.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully pack them to ensure that products are not damaged, and accurately label and place orders into specified holding areas.
Key Responsibilities
- Handling Merchandise
- Stocking merchandise onto shelves to achieve 100% in stock.
- Packing-out and packing-down merchandise as directed.
- Merchandising new items and promotions.
- Maintaining aisle cleanliness and shoppability to ensure merchandise is accessible and presented in a visually appealing manner.
- Maintaining and organizing overheads (e.g., striping overheads).
- Communicating with other freight team members to ensure all product is stocked in the proper area.
Ensures Customer Satisfaction
- Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
- When required, ask open-ended questions about the customer’s projects in order to determine their needs and level of expertise.
Maintains Safety and Security
- Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
- Ensure customers are able to move through the aisles easily and safely.
- Follows all Safety and Loss Prevention Policies and Procedures.
Competencies
- Action Oriented
- Communicates Effectively
- Customer Focus
- Drives Results
Skills
- Interpersonal skills
- Organizational skills
Direct Manager/Direct Reports
Freight Team Supervisor
Travel Requirements
None
Physical Requirements
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
- Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise.
Working Conditions
Working within a flexible schedule that includes overnight shift and may include evenings and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
High school Diploma or Equivalent
Minimum Years of Work Experience
1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience
NA
Certifications
NA
Other Requirements/Assets
Knowledge of operating reach trucks, forklifts and order picker machines an asset.
The pay range for this position is between $19.70 - $21.45.
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Overnight Freight Associate Part Time (KINGSTON) employer: The Home Depot
Contact Detail:
The Home Depot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Freight Associate Part Time (KINGSTON)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Home Depot. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of something bigger.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Freight Team Associate. We want you to feel confident when discussing your skills!
✨Tip Number 3
Dress the part! Even though it’s a warehouse environment, showing up looking neat and professional can make a great first impression. It shows that you respect the opportunity and are ready to roll up your sleeves.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Overnight Freight Associate Part Time (KINGSTON)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous retail or distribution experience that aligns with the Freight Associate role – it’ll make you stand out!
Show Your Customer Focus: Since customer service is key in this role, share examples of how you've gone above and beyond for customers in the past. We love to see candidates who are passionate about helping others!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Home Depot
✨Know Your Stuff
Familiarise yourself with The Home Depot's products and services. Being able to discuss specific items or promotions shows that you're genuinely interested in the role and can engage with customers effectively.
✨Safety First
Understand the safety protocols related to operating equipment like forklifts and reach trucks. Be prepared to discuss how you prioritise safety in a busy environment, as this is crucial for the role.
✨Show Your Team Spirit
Freight Team Associates work closely with others, so highlight your teamwork skills. Share examples of how you've collaborated with colleagues in past roles to achieve common goals or improve processes.
✨Customer Service Savvy
Brush up on customer service principles, especially The Home Depot’s Get Model. Be ready to share experiences where you’ve gone above and beyond to meet customer needs, as this will demonstrate your commitment to customer satisfaction.