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- Tasks: Pick and pack orders while ensuring customer satisfaction and safety.
- Company: Join The Home Depot, a leader in home improvement and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic warehouse environment with a focus on teamwork and safety.
- Why this job: Make a real impact by helping customers get what they need.
- Qualifications: High school diploma and retail experience preferred.
The predicted salary is between 20010 - 21850 £ per year.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview: Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritising them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order‑related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities:
- Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
- Gathering the product mix to fill all orders in a timely manner, while utilising the Order Fulfilment Application.
- Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
- Creating space for delivery orders until they are moved out of the store and packing and labelling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.
Safety and Compliance:
- Follows all Safety and Loss Prevention policies and procedures.
- Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Competencies:
- Communicates effectively
- Customer focus
- Action oriented
- Drives results
Skills:
- Attention to detail
- Organisational skills
- Interpersonal skills
Direct Manager/Direct Reports: Reports to Service Desk Department Supervisor
Travel Requirements: NA
Physical Requirements:
- Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Occasionally requires the ability to lift and move heavy and bulky items without assistance
- Climbing ladders – ability to climb a ladder, up to the height of 12–16 feet, to obtain or stock merchandise
Working Conditions:
- Working within a flexible schedule that includes overnight shift and may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Passing forklifts emit gas fumes.
- Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education: High School Diploma or equivalent
Minimum Years of Work Experience: 1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience: NA
Certifications: NA
Other Requirements/Assets: Knowledge of operating reach trucks and order picker machines an asset.
The pay range for this position is between £20.10 - £21.85.
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Order Picker Part Time- Temporary (KINGSTON) in Kingston upon Thames employer: The Home Depot
Contact Detail:
The Home Depot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Picker Part Time- Temporary (KINGSTON) in Kingston upon Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Home Depot. Understand their values and how they operate. This will help you connect your skills to what they’re looking for and show that you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the Order Picker role and be ready to share specific examples of your attention to detail and customer service skills.
✨Tip Number 3
Dress the part! Even though it’s a warehouse job, showing up in clean, smart attire can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for the best chance at landing the job!
We think you need these skills to ace Order Picker Part Time- Temporary (KINGSTON) in Kingston upon Thames
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you engage with customers and help them find the right solutions, just like we do at The Home Depot.
Be Detail-Oriented: Since the role involves gathering and packing orders accurately, emphasise your attention to detail. Share examples of how you've successfully managed tasks that required precision and care.
Demonstrate Your Curiosity: We love candidates who are eager to learn! Mention any experiences where you've taken the initiative to learn new skills or improve processes. This shows us you're a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at The Home Depot.
How to prepare for a job interview at The Home Depot
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Order Picker. Familiarise yourself with the GET model of customer service and how it applies to the role. This will show that you're not just interested in the job, but that you’re ready to contribute positively from day one.
✨Show Off Your Organisational Skills
During the interview, highlight your attention to detail and organisational skills. You might be asked about how you prioritise tasks or manage time when filling orders. Prepare examples from your past experiences where you successfully managed multiple tasks efficiently.
✨Demonstrate Customer Focus
Since this role involves interacting with customers, be ready to discuss how you’ve handled customer service situations in the past. Share specific examples where you greeted, engaged, and thanked customers, as this aligns perfectly with what The Home Depot values.
✨Prepare for Safety Questions
Given the physical nature of the job, be prepared to discuss safety protocols you've followed in previous roles. Understanding how to safely handle merchandise and comply with safety regulations is crucial, so think of instances where you prioritised safety in a work environment.