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For Companies At a Glance
- Tasks: Load and unload trucks, stock merchandise, and provide excellent customer service.
- Company: Join a dynamic retail team dedicated to keeping the store ready for business.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a fast-paced environment where teamwork and customer satisfaction are key.
- Qualifications: Must have great customer service skills and be able to handle merchandise efficiently.
- Other info: Full-time positions available with potential for advancement in various roles.
Position Purpose
Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts, and may perform critical functions for maintaining proper on-hand inventory and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving roles may include Freight Team Associate, Freight Team Lead, Receiving Associate, and Receiving Support.
Responsibilities
- Load and unload trucks and move merchandise from receiving areas to the sales floor.
- Stock and organize merchandise to ensure the store is ready for business each day.
- Operate a forklift or other material handling equipment where required or permitted.
- Maintain accurate on-hand inventory and pricing for customers.
- Provide direct customer service as needed.
- Perform duties across the Freight/Receiving team as assigned (e.g., Freight Team Associate, Freight Team Lead, Receiving Associate, Receiving Support).
Qualifications
- Excellent customer service skills and the ability to interact with customers in a helpful and professional manner.
- Ability to load, unload, and move merchandise; forklift operation may be required.
- Ability to work in a fast-paced retail environment and collaborate with team members.
Employment type
- Full-time
Job function
- Other
Industries
- Consumer Services
Location
East Taunton, MA
Compensation
$19.50-$20.50 per hour
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Freight/Receiving employer: The Home Depot
Contact Detail:
The Home Depot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight/Receiving
✨Tip Number 1
Familiarise yourself with the specific equipment used in freight and receiving roles, such as forklifts. If you have experience operating these machines, be ready to discuss it during your interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. This will show that you can handle direct customer interactions effectively.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing experiences where you managed multiple tasks efficiently. This is crucial for roles that require stocking and organising merchandise quickly.
✨Tip Number 4
Network with current or former employees in similar positions to gain insights about the role and the company culture. This can provide you with valuable information to mention during your interview.
We think you need these skills to ace Freight/Receiving
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Freight/Receiving position. Familiarise yourself with tasks like loading and unloading trucks, operating forklifts, and providing customer service.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles that involved customer service, inventory management, or material handling. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your ability to work in a fast-paced environment and your commitment to excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The Home Depot
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight any specific situations where you went above and beyond to assist a customer.
✨Demonstrate Your Teamwork Abilities
This position requires collaboration with team members, so be ready to discuss your experience working in teams. Share instances where you contributed to a team's success or helped resolve conflicts.
✨Familiarise Yourself with Forklift Operation
If forklift operation is part of the job, make sure you understand the basics. If you have prior experience, mention it. If not, express your willingness to learn and any relevant safety training you've completed.
✨Prepare for Fast-Paced Scenarios
The retail environment can be hectic, so think of examples that demonstrate your ability to work efficiently under pressure. Discuss how you prioritise tasks and manage your time effectively during busy periods.
