Lettings Property Manager in Basingstoke

Hours: Weekdays 9am – 6pm, 1 in every 4 Saturdays 10am – 3pm (Saturday working is covered by time off in lieu).

Experience: 3+ years’ experience in Lettings Property Management.

Travel: Travel required for property inspections (own car essential, occasional overnight stays).

About Us: The Home Cloud provides residential lettings and property management across England and Wales. We’re a fast-growing, independent agency known for our hands-on, detail-driven approach and strong landlord relationships. We work closely with our sister company, Source Investments, supporting investors to source, scale, and optimise high performing property portfolios. Together, we deliver a full end-to-end service from acquisition through to long-term property management.

The Role: We’re looking for an experienced property manager to take ownership of our southern residential portfolio. This role is ideal for an established property manager who wants a step up in responsibility, variety, and autonomy. You’ll be responsible for the day-to-day management of your portfolio, with a focus on reactive maintenance, property certificate compliance, landlord communication, and property inspections. This is a hands-on role involving some travel for property inspections, and occasional overnight stays.

Key Responsibilities:

• Manage reactive maintenance, responding promptly to issues raised by tenants via our property management system (FixFlo).
• Oversee planned maintenance, coordinating works with contractors.
• Act as the main point of contact for tenancy-related queries, providing clear updates and effective resolutions.
• Build and maintain strong working relationships with landlords, delivering regular communication, reporting, and advice.
• Ensure all compliance documentation is kept up to date, including Gas Safety Certificates, EICRs, EPCs, and other statutory requirements.
• Carry out 6-monthly property inspections across your portfolio.
• Prepare inspection reports and follow up actions, ensuring issues are resolved within agreed timeframes.
• Process invoices, and handle contractor payments via our accounting system (PayProp).
• Maintain accurate property records and ensure files and systems are kept up to date.

What We’re Looking For:

This role suits a Property Manager who is confident managing a portfolio independently and enjoys responsibility and variety. You’ll be:

• Experienced in lettings property management (3+ years).
• Organised and proactive, with strong time management skills.
• Professional and reliable, trusted to represent the business independently.
• Detail-focused, particularly around compliance and documentation.
• A strong communicator, comfortable dealing with landlords, tenants, and contractors.
• Comfortable with lone travel for inspections.
• Calm under pressure and solutions-focused.

A full UK driving licence and access to your own vehicle are essential.

Salary & Benefits:

• £35,000 per annum.
• Annual pay reviews based on performance, with performance-based bonuses available after the first 12 months.
• All mileage and travel expenses covered in line with company policy.
• Hybrid working (3 days in the office, 2 days working from home).
• Time off in lieu for Saturday working; Saturdays are also from home.
• Laptop, phone and tablet provided.
• 27 days holiday (plus bank holidays), plus additional days available to accrue every 2 years of service.
• Office is closed over Christmas period and bank holiday weekends (no leave required).
• Employee railcards.
• On-site gym.
• Quarterly company-wide social events.
• Supportive, growing business open to new ideas.

Apply Now: If you’re an experienced lettings property manager looking for a step up in responsibility and portfolio exposure, we’d love to hear from you. Apply now with your CV and a short cover letter outlining your experience and suitability for the role.