IMA is a creative agency with a simple purpose: to create connections people buy into, emotionally and literally. Through everything from advertising and media to packaging and retail activations, we deliver work that earns attention, builds relationships, and gives people a reason to choose your brand in the moments that matter.
We are looking for a passionate, commercially minded Senior Account Executive to join our dynamic client services team. If you are organised, proactive and motivated by delivering excellent work for leading brands, this is an opportunity to grow your career in a collaborative, fast-paced agency environment.
The Role
The Senior Account Executive will support the delivery of integrated creative, retail and shopper marketing projects from briefing through to completion. Working closely with Account Managers, creative teams, production partners and clients, you will help turn business and marketing objectives into well-managed, effective campaigns delivered on time and to a high standard. Clients will include, but are not limited to, those from the gambling, gaming, and weight loss industries.
What You’ll Be Doing
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Client Support & Relationship Development: Build trusted day-to-day relationships with clients, respond to requests, share updates, and support Account Managers in developing existing and new opportunities.
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Project & Campaign Delivery: Coordinate multiple projects across creative, retail, shopper and digital channels, managing timelines, milestones, dependencies and deliverables from brief and planning through to final delivery.
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Briefing & Creative Direction: Help develop clear, accurate creative and production briefs that translate client requirements into actionable direction for internal teams.
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Team Coordination: Work closely with Designers, Artworkers, Strategists, Producers and external suppliers to keep work moving and resolve issues promptly.
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Budget & Risk Administration: Assist with estimates, purchase orders, supplier costs, invoicing and budget tracking, escalating risks where appropriate.
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Quality Control & Reporting: Review deliverables for accuracy, consistency, brand compliance and alignment with the approved brief, and prepare agendas, notes, actions and status updates.
What We’re Looking For
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Account leadership: Prior account executive/account manager/client services experience, ideally within a creative, advertising, retail or shopper marketing agency.
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Campaign delivery: Strong understanding of creative development, production processes and the delivery of integrated marketing campaigns.
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Project organisation: Excellent project management skills to manage multiple priorities, deadlines and stakeholders.
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Commercial and quality control: Comfortable with budgets, estimates, purchase orders, invoicing and scope management, with a strong attention to detail and brand standards.
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Communication and problem solving: Clear, confident communicator who builds relationships and proactively identifies risks and resolves challenges.
What You’ll Get From Us
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An opportunity to work with leading brands across creative, retail and shopper marketing projects.
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A collaborative, people-first environment where your ideas, initiative and contribution are valued.
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Exposure to the full agency delivery process, from client brief through to final execution.
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Support and development to help you build your career in client services and account management.
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The chance to work with talented people across strategy, creative, production and client services.
Our Values at IMA
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Own it - take responsibility when it matters.
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Build Trust - nurture honest, open, lasting relationships with colleagues and clients.
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Stay Hungry - share a mindset of curiosity, proactivity and continuous improvement.
These principles shape how we work - with each other, with clients, and with the world.
We welcome applications from people of all backgrounds, perspectives and experiences.
Please note that successful candidates must be comfortable working with clients from the gambling, gaming, and weight loss industries.
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