Front of House Assistant

The Holly Tree Hotel & Swimming Pool in Kentallen, near Glencoe, is looking for a Front of House Assistant to join its team, covering restaurant service, bar duties and hotel reception.

This position would suit someone with hospitality experience who enjoys meeting guests, providing good customer service and taking responsibility within a busy hotel environment.

The Role

• Welcome guests and provide friendly, professional service.
• Assist with food and beverage service in the hotel’s restaurant and bar.
• Take orders and serve food and drinks to guests.
• Support the daily operation of the hotel reception.
• Assist guests with enquiries and requests.
• Work across waiting, bar and reception duties as required.
• Help maintain a welcoming and organised front of house environment.
• Work alongside colleagues to provide a consistent standard of guest service.
• Take ownership of responsibilities and use initiative when required.
• Support the smooth running of a hotel with 20 bedrooms and 15 self-catering properties.

Working Pattern

• The hotel operates throughout the year.
• The hotel closes on Christmas Day and Boxing Day.
• Specific weekly hours and shift arrangements have not been stated.
• The position involves working across restaurant, bar and reception operations.

What We Are Looking For

• Previous experience working in the hospitality industry.
• Experience in restaurant service, bar work or hotel reception.
• A friendly and welcoming approach to guests.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Confidence taking responsibility and using initiative.
• Good organisational skills.
• A professional attitude towards customer service.
• Willingness to work across different front of house duties.
• A reliable and flexible approach to work.

What Is On Offer

• £14.00 per hour.
• A share of staff gratuities.
• Live-in accommodation available if required.
• Complimentary use of the hotel’s swimming pool and hot tub.
• Opportunity to work in a waterfront hotel overlooking Loch Linnhe.
• A supportive and experienced hospitality team.
• An opportunity to live and work near Glencoe, with access to outdoor activities and the surrounding Highlands.

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