At a Glance
- Tasks: Provide top-notch customer service and assist with store operations on weekends.
- Company: Join a vibrant family-owned farm shop in the beautiful Cheshire countryside.
- Benefits: Flexible hours, friendly team, and a chance to work with quality local produce.
- Other info: Dynamic retail environment with opportunities for growth and learning.
- Why this job: Be part of a passionate team and enhance your customer service skills.
- Qualifications: Good communication skills and a friendly, customer-focused attitude.
The predicted salary is between 9.9 - 12.1 £ per hour.
The Hollies Farm Shop is a vibrant and dynamic family-owned business nestled in the heart of Cheshire's stunning countryside. With a passion for exceptional food and a commitment to championing the best produce from both near and far, our ever-evolving selection of artisan-made breads, cheeses, cured meats, and luxury wines, beers, champagnes, and spirits are a testament to our dedication to quality and diversity.
We take pride in sourcing only the freshest, locally produced fruits and vegetables, which we lovingly showcase alongside our international food picks. At the Hollies, we are constantly looking to the future and striving to innovate, while always staying true to our roots. Our team of friendly and knowledgeable staff is always on hand to offer advice and recommendations, and we are committed to providing a shopping experience that is second to none.
Job Role: Retail Assistant
Location: The Hollies Farm Shop - Lower Stretton
Type of contract: Part-Time - WEEKEND/SUNDAY
Reports to: Farm Shop Manager
Retail assistants play a crucial role in ensuring excellent customer service and smooth store operations, handling tasks from cleaning, sales support to inventory management.
Key Responsibilities:
- Greet customers warmly and assist with their enquiries
- Provide excellent customer service; comfortable in engaging with customers
- Provide product information and recommendations
- Operate the cash register and handle payments accurately and efficiently
- Maintain clean, organised, and well-stocked shelves
- Maintain a clean, presentable shop, including entrance, floors and till areas
- Receive, unpack, and display merchandise
- Assist with stock control and inventory checks, highlighting shortages
- Handle customer complaints professionally and escalate when necessary
- Follow store policies, procedures, and health & safety guidelines
- Support promotions and sales initiatives
Skills and Qualifications:
- Good communication and interpersonal skills
- Friendly, approachable, and customer-focused attitude
- Ability to work well in a team and independently
- Basic math and cash-handling skills
- Good time management and attention to detail
- To be comfortable to approach Senior members if you have any concerns
- Excellent teamwork skills; often work as part of a team, requiring collaboration with colleagues to meet store goals.
Working Conditions:
- Flexible working hours, including weekends and bank holidays
- Standing for extended periods
- Fast-paced retail environment
Additional Duties:
- Must be flexible to work weekends and across various sites within Cheshire
Retail Assistant - WEEKENDs in Stretton employer: The Hollies Farm Shop
The Hollies Farm Shop offers a unique opportunity for chefs to thrive in a vibrant, family-run environment where creativity and passion for food are celebrated. With a strong focus on employee growth and collaboration, team members enjoy a supportive work culture that values high standards of service and hygiene. Located in a picturesque setting, this role not only allows you to showcase your culinary skills but also to engage with a community that appreciates quality and local produce.
