At a Glance
- Tasks: Serve customers with a smile and keep our shop looking fabulous.
- Company: Join a vibrant family-owned farm shop in beautiful Cheshire.
- Benefits: Flexible hours, friendly team, and a chance to learn about quality food.
- Other info: Perfect for those who thrive in a fast-paced, dynamic environment.
- Why this job: Be part of a passionate team and enhance your customer service skills.
- Qualifications: Friendly attitude, team player, and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
The Hollies Farm Shop is a vibrant and dynamic family‑owned business nestled in the heart of Cheshire's stunning countryside. With a passion for exceptional food and a commitment to championing the best produce from both near and far, our ever‑evolving selection of artisan‑made breads, cheeses, cured meats and luxury wines, beers, champagnes and spirits demonstrates our dedication to quality and diversity. We take pride in sourcing only the freshest, locally produced fruits and vegetables, which we lovingly showcase alongside our international food picks. At The Hollies we constantly look to the future, striving to innovate while staying true to our roots. Our team of friendly and knowledgeable staff offers advice and recommendations, ensuring a shopping experience that is second to none.
We’re looking for an enthusiastic and energetic Retail & Counter Assistant to join our fantastic team at The Hollies Farm Shop Butchery. If you enjoy meeting new people, take pride in delivering excellent customer service, and thrive in a fast‑paced environment, we’d love to hear from you!
Job RoleRetail & Counter Assistant
LocationThe Hollies Farm Shop Butchery – Little Budworth
Type of contractPart time
Reports toButchery Manager/Supervisor
Key Responsibilities- Greeting and serving customers with a friendly smile
- Providing excellent customer service and product knowledge
- Working across our retail and food counters
- Keeping shelves and displays fully stocked and looking their best
- Maintaining high standards of cleanliness and presentation throughout the shop
- Supporting teammates and helping wherever needed
- Assisting with deliveries and stock replenishment
- Friendly, approachable and positive
- Passionate about delivering outstanding customer service
- A team player who enjoys working with others
- Reliable, hardworking and eager to learn
- Comfortable working in a busy environment
- Must be flexible to work weekends
- Clocking in and out on time
- Must adhere to the Company handbook standards
Please refer to The Company handbook for further details on The Hollies Value and Standards / Code of Conduct.
Retail & Counter Assistant employer: The Hollies Farm Shop
The Hollies Farm Shop is an exceptional employer that values its team members and fosters a supportive work culture in the picturesque setting of Cheshire's countryside. With a strong emphasis on quality, innovation, and customer service, employees enjoy opportunities for personal growth and development while being part of a passionate family-owned business. The vibrant atmosphere and commitment to sourcing local produce make working at The Hollies not just a job, but a rewarding experience for those who love food and community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail & Counter Assistant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Hollies Farm Shop, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail & Counter Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Hollies Farm Shop that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Hollies Farm Shop will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Hollies Farm Shop and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Hollies Farm Shop
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Hollies Farm Shop, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Hollies Farm Shop!
