At a Glance
- Tasks: Deliver exceptional customer service and support retail operations in a vibrant farm shop.
- Company: Join an award-winning, family-run farm shop in the heart of Tarporley.
- Benefits: Enjoy a supportive work environment, employee discounts, and opportunities for skill development.
- Why this job: Be part of a passionate team creating memorable experiences for every visitor.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
- Other info: Flexible hours with weekend availability; barista experience is a plus!
The predicted salary is between 24000 - 36000 £ per year.
We are a proud, Cheshire-based, family-run, award-winning farm shop looking for a versatile and enthusiastic team member to join our small but passionate team located on the vibrant High Street in Tarporley village. This is a varied role combining Front of House and retail duties, so no two days are the same. From delivering warm, welcoming customer service to ensuring our shop displays are beautifully presented and fully stocked, you’ll play a key role in creating an exceptional experience for every visitor.
What You’ll Be Doing
- Providing friendly and professional customer service
- Serving and assisting customers with confidence and warmth
- Handle any customer complaints in a calm and professional manner
- Supporting retail operations, including merchandising and stock rotation to minimise waste
- Maintain accurate inventory records
- Maintaining high standards of presentation and cleanliness across all areas
- Fulfil Opening & Closing Responsibilities - Assist with opening/closing the kitchen, including cleaning and equipment shutdown
- Maintain excellent standards of food hygiene, safety, and compliance
- Work collaboratively with our friendly and hardworking team
- Work seamlessly with other sites to ensure smooth overall operations
- Contribute energy, creativity, and positivity to the workplace
What We’re Looking For
- A positive, can-do attitude
- Strong team spirit and willingness to learn and get involved wherever needed
- Excellent communication skills
- A keen eye for detail and pride in maintaining high standards
- Demonstrates excellent organisation and time management
- Is punctual, reliable, and flexible
- Someone who thrives in a busy environment
- Barista experience advantageous but not essential
- Weekend availability (essential - we are open 7 days a week)
What We Offer
- A supportive, family-style working environment
- Opportunities to grow and develop your skills
- The chance to be part of an award-winning, well-established Cheshire business
- A workplace that values creativity, hard work, and heart
This is a fantastic opportunity to join a supportive, hardworking team in a business that takes pride in quality, community, and outstanding customer experience. If you’re versatile, enthusiastic, and ready to be part of something special, we’d love to hear from you.
FOH | Retail Member - Hollies Farm on the High St. in London employer: The Hollies Farm Shop
Contact Detail:
The Hollies Farm Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH | Retail Member - Hollies Farm on the High St. in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollies Farm. Understand their values and what makes them special. This way, you can show off your enthusiasm and how you fit into their family-run vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing warm and friendly service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that you can handle any situation with a smile!
✨Tip Number 3
Show your team spirit! During the interview, highlight times when you’ve worked well in a team. Hollies Farm values collaboration, so let them know you’re ready to jump in and help out wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hollies Farm family. Let’s get you that job!
We think you need these skills to ace FOH | Retail Member - Hollies Farm on the High St. in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our family-run business.
Tailor Your Application: Make sure to tailor your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant customer service experience or teamwork examples that showcase your positive attitude.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and concise, focusing on the key points that demonstrate why you’d be a great fit for our team at Hollies Farm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our vibrant team.
How to prepare for a job interview at The Hollies Farm Shop
✨Know the Farm Shop Inside Out
Before your interview, take some time to research Hollies Farm on the High Street. Familiarise yourself with their products, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle various situations with warmth and professionalism.
✨Emphasise Team Spirit
Hollies Farm values collaboration, so be prepared to discuss how you work well in a team. Share instances where you contributed positively to a group dynamic or helped a colleague out. This will highlight your willingness to get involved and support your teammates.
✨Dress for Success
While it’s a farm shop, first impressions matter! Dress smartly and comfortably for your interview. Aim for a neat appearance that reflects the high standards of presentation they uphold. This shows respect for the opportunity and the business.