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- Tasks: Lead a dynamic team, deliver exceptional customer service, and ensure high standards in our farm shop.
- Company: Join the vibrant Hollies Farm Store in the heart of Tarporley.
- Benefits: Gain valuable experience, develop your skills, and be part of a passionate team.
- Other info: Opportunity for growth in a supportive and motivated team culture.
- Why this job: Make a real impact in a friendly environment while enjoying great food and retail.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Hollies Farm on the High St, Tarporley, Cheshire
Reports to: Department Manager
Are you a positive, hands-on supervisor who loves great food, retail, and delivering exceptional customer experiences? We’re looking for a Farm Shop & Front of House Supervisor to join our team at Hollies Farm Store, located on the High Street in the heart of the vibrant village of Tarporley. This is a varied, fast-paced role where your energy, leadership, and proactive approach will help maintain our high standards in both the farm shop and front of house.
We value people who are warm, approachable, and willing to learn—someone who can inspire the team and create memorable experiences for our customers.
What You’ll Be Doing
- Leading and supporting the team on shift, providing clear direction and stepping up as senior contact when needed.
- Helping plan rotas and ensuring smooth staffing, including holiday and sickness cover.
- Delivering great, warm customer service and handling enquiries or feedback confidently.
- Overseeing food and drink preparation, ensuring quality, consistency, allergen compliance, and hygiene standards.
- Supporting barista duties and training team members.
- Keeping the shop floor well-stocked, organised, and visually appealing, with strong merchandising standards.
- Supervising EPOS transactions, cash handling, and till reconciliation.
- Support improvements to the EPOS system to enhance retail efficiency.
- Overseeing stock rotation, minimising waste, and assisting with stock takes to maintain accurate inventory.
- Ensuring full compliance with food safety (HACCP) and operational procedures.
- Supporting smooth front of house service, including opening and closing procedures.
- Collaborating with managers and colleagues to maintain a positive, motivated, and professional team culture.
What We’re Looking For
- Experience in retail, hospitality, or a similar fast-paced environment.
- A positive, proactive team leader with strong communication skills.
- A hands-on, organised approach with excellent attention to detail.
- A passion for great customer service and high-quality standards.
- Willingness to learn, adapt, and support the continuous improvement of systems and operations.
This is a fantastic opportunity to join a friendly, growing business where you can develop your skills, make an impact, and be part of a passionate team.
Farm Shop & Front of House Supervisor in London employer: The Hollies Farm Shop
Contact Detail:
The Hollies Farm Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Farm Shop & Front of House Supervisor in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollies Farm. Understand their values, products, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your leadership style! As a supervisor, you'll need to inspire your team. Think about how you can motivate others and create a positive atmosphere. Share your ideas on team collaboration and how you would handle challenges during your interview.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Farm Shop & Front of House Supervisor in London
Some tips for your application 🫡
Show Your Passion for Food and Customer Service: When writing your application, let your love for great food and exceptional customer experiences shine through. Share any relevant experiences that highlight your enthusiasm and how you can contribute to our vibrant team at Hollies Farm.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Highlight your key skills and experiences that align with the role of Farm Shop & Front of House Supervisor.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job. Mention how your experience in retail or hospitality makes you a perfect fit for our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Hollies Farm!
How to prepare for a job interview at The Hollies Farm Shop
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Farm Shop & Front of House Supervisor. Familiarise yourself with the key tasks mentioned in the job description, like customer service and food safety standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others to maintain high standards.
✨Demonstrate Your Passion for Customer Service
Since this role revolves around delivering exceptional customer experiences, be ready to discuss what great customer service means to you. Share specific instances where you've gone above and beyond for customers, and how you handle feedback or complaints effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.