At a Glance
- Tasks: Deliver outstanding customer service in a busy café environment and support team operations.
- Company: Join a well-loved local business with a friendly atmosphere.
- Benefits: Gain valuable experience, develop skills, and enjoy a vibrant work setting.
- Other info: Flexible hours, including weekends, with opportunities for growth.
- Why this job: Be the face of our café and create memorable experiences for customers.
- Qualifications: Good communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 18900 - 23100 £ per year.
Location: The Hollies Farm Shop – Little Budworth
Type of contract: Full-Time
Reports to: Manager – The Friesian Room
Are you passionate about delivering outstanding customer service in a busy and friendly café/takeaway environment? The Hollies Farm Shop Friesian Room is looking for a Full Time Front of House Assistant to join our welcoming team.
As the face of our café/takeaway, you'll provide excellent service to customers, take orders, serve food and drinks, maintain high standards of cleanliness, and help create a warm and enjoyable experience for every guest. We're looking for a positive, reliable, and enthusiastic individual who thrives in a fast-paced environment and enjoys working as part of a team.
Key Responsibilities:
- Customer Service
- Greet customers warmly and provide a friendly, welcoming experience
- Take customer orders accurately and efficiently
- Answer questions about menu items, ingredients, and allergens
- Handle customer payments with care and accuracy
- Resolve customer concerns politely and professionally at all times
- Food & Beverage Service
- Prepare and serve coffee, tea, and other beverages to company standards
- Serve food items in accordance with food safety and hygiene standards
- Restock displays, fridges, and service areas as needed
- Cleanliness & Organisation
- Maintain cleanliness of all takeaway areas, including counters, equipment, indoor seating area, external seating area
- Follow health, safety, and hygiene regulations at all times
- Assist with opening and closing duties, including Logit records
- Support the team during seasonal events e.g. Burger nights, seasonal prep, decorations
- Team Support
- Work collaboratively with all café staff; FoH & Kitchen
- Follow instructions from team leaders and managers
- Support smooth daily operations during busy periods
Skills & Qualifications:
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to stand for long periods of time
- Basic cash handling skills
- Attention to detail
Personal Attributes:
- Friendly, approachable, and positive attitude
- Reliable and punctual
- Willingness to learn and take feedback
- Flexible availability, including weekends and holidays
Additional Duties:
- Must be flexible to work weekends and across various sites within Cheshire
This is a fantastic opportunity to join a well-loved local business, with opportunities to develop your skills while working in a vibrant farm shop and café/takeaway setting.
Front of House Assistant - Full-time employer: The Hollies Farm Shop
The Hollies Farm Shop is an excellent employer that values passion and dedication in its team members. With a focus on fresh, local cuisine, employees enjoy a vibrant work culture that fosters collaboration and creativity, alongside opportunities for personal and professional growth. Located in the picturesque Lower Stretton, our family-oriented business offers a supportive environment where your culinary skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant - Full-time
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hollies Farm Shop. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hollies Farm Shop
Don't be shy about reaching out to The Hollies Farm Shop directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Assistant - Full-time
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hollies Farm Shop and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hollies Farm Shop
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
