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- Tasks: Deliver exceptional customer service and support retail operations in a vibrant farm shop.
- Company: Join an award-winning, family-run farm shop in the heart of Tarporley.
- Benefits: Enjoy a supportive environment, employee discounts, and opportunities for skill development.
- Why this job: Be part of a passionate team creating memorable experiences for every visitor.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
- Other info: Flexible hours with weekend availability; barista experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Farm Shop & Front of House Team Member – Full Time Position
Hollies Farm on the High Street - Tarporley, Cheshire | Family-Run | Award-Winning Farm Shop & Restaurant
We are a proud, Cheshire-based, family-run, award-winning farm shop looking for a versatile and enthusiastic team member to join our small but passionate team located on the vibrant High Street in Tarporley village. This is a varied role combining Front of House and retail duties, so no two days are the same. From delivering warm, welcoming customer service to ensuring our shop displays are beautifully presented and fully stocked, you'll play a key role in creating an exceptional experience for every visitor.
What You'll Be Doing:
- Providing friendly and professional customer service
- Serving and assisting customers with confidence and warmth
- Handling any customer complaints in a calm and professional manner
- Supporting retail operations, including merchandising and stock rotation to minimise waste
- Maintaining accurate inventory records
- Maintaining high standards of presentation and cleanliness across all areas
- Fulfilling Opening & Closing Responsibilities - Assist with opening/closing the kitchen, including cleaning and equipment shutdown
- Maintaining excellent standards of food hygiene, safety, and compliance
- Working collaboratively with our friendly and hardworking team
- Working seamlessly with other sites to ensure smooth overall operations
- Contributing energy, creativity, and positivity to the workplace
What We're Looking For:
- A positive, can-do attitude
- Strong team spirit and willingness to learn and get involved wherever needed
- Excellent communication skills
- A keen eye for detail and pride in maintaining high standards
- Demonstrates excellent organisation and time management
- Is punctual, reliable, and flexible
- Someone who thrives in a busy environment
- Barista experience advantageous but not essential
- Weekend availability (essential – we are open 7 days a week)
What We Offer:
- A supportive, family-style working environment
- Opportunities to grow and develop your skills
- The chance to be part of an award-winning, well-established Cheshire business
- A workplace that values creativity, hard work, and heart
This is a fantastic opportunity to join a supportive, hardworking team in a business that takes pride in quality, community, and outstanding customer experience. If you're versatile, enthusiastic, and ready to be part of something special, we'd love to hear from you.
Job Type: Full-time
Reports to: Department Supervisor | Department Manager
Benefits:
- Company pension
- Employee discount
FOH | Retail Member - Hollies Farm on the High St. employer: The Hollies Farm Shop
Contact Detail:
The Hollies Farm Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH | Retail Member - Hollies Farm on the High St.
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollies Farm. Understand their values and what makes them special. This way, you can show off your enthusiasm and fit right in with their family-run vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing warm and friendly service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and reflect the high standards of cleanliness and presentation that Hollies Farm values. It shows you care about the role and the environment you'll be working in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining their team!
We think you need these skills to ace FOH | Retail Member - Hollies Farm on the High St.
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and share why you’re excited about joining our team at Hollies Farm.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in customer service and teamwork, and mention any specific skills that align with what we’re looking for, like attention to detail or a positive attitude.
Keep It Clear and Concise: We appreciate clarity, so keep your application clear and to the point. Use simple language and avoid jargon. Make it easy for us to see why you’d be a great fit for our family-run farm shop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Hollies Farm!
How to prepare for a job interview at The Hollies Farm Shop
✨Know the Farm and Its Values
Before your interview, take some time to research Hollies Farm and understand its values. Familiarise yourself with their commitment to quality and community. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle complaints calmly and professionally, as this will demonstrate your ability to thrive in a busy environment.
✨Highlight Team Spirit and Flexibility
Hollies Farm values a strong team spirit, so be prepared to talk about your experiences working in teams. Share instances where you've collaborated effectively with others and how you’ve adapted to different roles or tasks. This will show that you're versatile and willing to pitch in wherever needed.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, opportunities for growth, or what a typical day looks like. This not only shows your interest but also helps you determine if this is the right fit for you.