At a Glance
- Tasks: Deliver excellent customer service and create a welcoming experience for visitors.
- Company: Award-winning family-run farm shop in the heart of Cheshire.
- Benefits: Supportive environment, skill development opportunities, and a chance to be part of a well-established business.
- Other info: Flexible hours including weekends, perfect for students looking to gain experience.
- Why this job: Join a vibrant team and enjoy the buzz of a busy service while serving delicious food.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a friendly, enthusiastic Front of House Assistant to join our team. As the face of our takeaway and café area, you will play a key role in delivering excellent customer service and creating a warm, welcoming experience for every visitor. Working as part of a supportive team in our vibrant Takeaway, you will help ensure smooth daily operations while maintaining high standards of food safety, cleanliness, and service.
Key Responsibilities
- Customer Service: Greet customers warmly, take orders accurately, answer menu questions, handle payments, and resolve concerns politely.
- Food & Beverage Service: Prepare and serve coffee, tea and other beverages, serve food items per safety standards, restock and rotate stock to minimize waste.
- Cleanliness & Organisation: Maintain cleanliness of all takeaway areas, follow health and safety regulations, assist with opening and closing duties including daily HACCP checks.
- Team Support: Work collaboratively across departments, follow supervisors’ instructions, and support smooth operations during busy periods.
Skills & Qualifications
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast‑paced environment.
- Basic cash handling experience.
- Good time management and attention to detail.
Personal Attributes
- Friendly, approachable, positive attitude.
- Reliable and punctual.
- Willingness to learn and take feedback.
- Flexible availability, including weekends and holidays.
What We Offer
- A supportive, family‑style working environment.
- Opportunities to grow and develop your skills.
- The chance to be part of an award‑winning well‑established Cheshire business.
- A workplace that values creativity, hard work, and heart.
If you love good food, good people, and the buzz of a busy service — you’ll fit right in at The Hollies Friesian Rooms.
FOH Assistant - The Hollies Friesian Rooms employer: The Hollies Farm Shop
At The Hollies Friesian Rooms, we pride ourselves on being an award-winning family-run farm shop that offers a supportive and vibrant working environment in the heart of Cheshire. As a Front of House Assistant, you will not only enjoy opportunities for personal and professional growth but also be part of a team that values creativity and hard work, ensuring every visitor has a memorable experience. Join us to embrace a culture that celebrates good food, good people, and the excitement of a busy service.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Assistant - The Hollies Friesian Rooms
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Hollies Friesian Rooms. Understand their values and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the takeaway and café, think about how you would greet customers and handle different situations. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show off your teamwork spirit! During your interview, share examples of how you've worked well with others in the past. Highlighting your ability to collaborate and support your colleagues will demonstrate that you're a great fit for their supportive team environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re keen on joining their award-winning team at The Hollies Friesian Rooms.
We think you need these skills to ace FOH Assistant - The Hollies Friesian Rooms
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your customer service skills and any relevant experience. Mention how you can contribute to creating that warm, welcoming experience we value at The Hollies.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at The Hollies Farm Shop
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special offerings. This shows your enthusiasm for the role and helps you answer questions about food and beverages confidently.
✨Show Off Your People Skills
As a Front of House Assistant, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you’ve resolved a customer issue or made someone’s day better!
✨Demonstrate Team Spirit
The Hollies Friesian Rooms values teamwork, so be ready to discuss how you work well with others. Share experiences where you’ve collaborated with colleagues to achieve a common goal, especially in busy environments.
✨Be Ready for Practical Questions
Expect questions about handling cash and maintaining cleanliness. Brush up on basic cash handling procedures and health and safety regulations, as these are crucial for the role. Showing that you understand these aspects will impress your interviewers.
