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- Tasks: Lead a dynamic team, deliver exceptional customer service, and ensure high standards in our farm shop.
- Company: Join the vibrant Hollies Farm Store in Tarporley, a friendly and growing business.
- Benefits: Gain valuable experience, develop your skills, and be part of a passionate team.
- Other info: Opportunity for personal growth and to inspire a motivated team culture.
- Why this job: Make a real impact while working in a fast-paced, fun environment with great food.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Hollies Farm on the High St, Tarporley, Cheshire
Reports to: Department Manager
Are you a positive, hands‑on supervisor who loves great food, retail, and delivering exceptional customer experiences? We’re looking for a Farm Shop & Front of House Supervisor to join our team at Hollies Farm Store, located on the High Street in the heart of the vibrant village of Tarporley. This is a varied, fast‑paced role where your energy, leadership, and proactive approach will help maintain our high standards in both the farm shop and front of house.
We value people who are warm, approachable, and willing to learn—someone who can inspire the team and create memorable experiences for our customers.
What You’ll Be Doing
- Leading and supporting the team on shift, providing clear direction and stepping up as senior contact when needed
- Helping plan rotas and ensuring smooth staffing, including holiday and sickness cover
- Delivering great, warm customer service and handling enquiries or feedback confidently
- Overseeing food and drink preparation, ensuring quality, consistency, allergen compliance, and hygiene standards
- Supporting barista duties and training team members
- Keeping the shop floor well‑stocked, organised, and visually appealing, with strong merchandising standards
- Supervising EPOS transactions, cash handling, and till reconciliation
- Supporting improvements to the EPOS system to enhance retail efficiency
- Overseeing stock rotation, minimising waste, and assisting with stock takes to maintain accurate inventory
- Ensuring full compliance with food safety (HACCP) and operational procedures
- Supporting smooth front of house service, including opening and closing procedures
- Collaborating with managers and colleagues to maintain a positive, motivated, and professional team culture
What We’re Looking For
- Experience in retail, hospitality, or a similar fast‑paced environment
- A positive, proactive team leader with strong communication skills
- A hands‑on, organised approach with excellent attention to detail
- A passion for great customer service and high‑quality standards
- Willingness to learn, adapt, and support the continuous improvement of systems and operations
This is a fantastic opportunity to join a friendly, growing business where you can develop your skills, make an impact, and be part of a passionate team.
Farm Shop & Front of House Supervisor in England employer: The Hollies Farm Shop
Contact Detail:
The Hollies Farm Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Farm Shop & Front of House Supervisor in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollies Farm. Understand their values, products, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your leadership style! As a supervisor, you'll need to inspire your team. Think about how you can communicate your approach to leading others effectively. Maybe even prepare a few ideas on how you'd motivate the team at Hollies Farm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hollies Farm team. We can’t wait to see your application!
We think you need these skills to ace Farm Shop & Front of House Supervisor in England
Some tips for your application 🫡
Show Your Passion for Food and Customer Service: When writing your application, let your love for great food and exceptional customer experiences shine through. Share any relevant experiences that highlight your enthusiasm and how you can bring that energy to our team at Hollies Farm.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Highlight your key skills and experiences that match the role of Farm Shop & Front of House Supervisor without waffling on.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job. Mention how your experience in retail or hospitality makes you a perfect fit for our vibrant team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hollies Farm. Plus, it’s super easy!
How to prepare for a job interview at The Hollies Farm Shop
✨Know the Farm Shop Inside Out
Before your interview, take some time to familiarise yourself with Hollies Farm Store. Understand their products, values, and customer service approach. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Highlight how you can inspire and motivate others.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss your approach to delivering exceptional service. Share specific instances where you went above and beyond for a customer, and how you handle feedback or complaints effectively.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Think about how you would manage staffing issues, ensure food safety compliance, or handle a busy shift. Practising these scenarios will help you respond with confidence during the interview.