At a Glance
- Tasks: Lead a dynamic deli team, ensuring top-notch food safety and customer service.
- Company: Join a community-focused store that values quality and creativity.
- Benefits: Enjoy a competitive salary and staff discounts in a supportive environment.
- Other info: Diverse workplace celebrating creativity and compliance.
- Why this job: Be the creative force behind delicious products while ensuring safety standards.
- Qualifications: Experience in deli management and strong food safety knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Our Mission We believe food should be as joyful as it is safe. Our stores are more than places to shop, they’re community hubs where fresh bread, artisan pastries, and hand‑prepared deli favourites meet the highest standards of quality and hygiene. We’re committed to delighting customers with exceptional products while ensuring every bite meets rigorous food safety standards.
You will lead a growing team in a rapidly evolving environment. You will be responsible for delivering exceptional customer service while assisting with food preparation, product display, and maintaining a clean and hygienic deli department. You will play a vital role in enhancing our customers' experience in our shop and ensuring they enjoy high quality deli products. You will actively seek out potential new suppliers and products and liaise with current suppliers to maintain great working relationships.
The Impact You'll Make In this unique dual role, you’ll be both the creative force behind our deli and bakery counters and the guardian of our food safety culture. You’ll inspire your team to craft irresistible products, lead with operational excellence, and conduct Environmental Health Officer level audits to ensure we exceed compliance requirements. Your work will directly shape customer trust, team pride, and our reputation for excellence.
What You'll Do
- Lead day-to-day operations of the deli and bakery, from production planning to merchandising.
- Help develop seasonal menus and product ranges that balance creativity with profitability.
- Train, coach, and inspire a team to deliver exceptional service and consistent quality.
- Conduct internal EHO-standard audits across food preparation, storage, and service areas.
- Maintain and update HACCP documentation, allergen registers, and cleaning schedules.
- Liaise with suppliers to ensure ingredient quality, traceability, and compliance.
- Monitor waste, stock levels, and margins to meet financial targets.
- Act as the point of contact during official EHO inspections, ensuring readiness at all times.
What You'll Bring
- Proven experience managing a deli, bakery, or fresh food retail environment.
- Strong knowledge of food safety legislation, HACCP principles, and allergen management.
- EHO auditing experience or Level 4 Food Safety qualification (or equivalent).
- A creative eye for product presentation and merchandising.
- Excellent leadership skills with the ability to motivate and develop a diverse team.
- Strong organisational skills and a proactive, hands‑on approach.
Why You'll Love It Here
- Competitive salary
- Staff discount
- A supportive culture that values both creativity and compliance.
We are an equal opportunity employer and celebrate diversity. We welcome applications from all backgrounds and experiences. Join Us If you’re as passionate about flavour as you are about food safety, we’d love to hear from you.
Deli Manager employer: The Hollies Farm Shop
As a Deli Manager with us, you'll thrive in a vibrant community hub where your passion for food safety and creativity can shine. We offer a supportive culture that values both innovation and compliance, alongside competitive salaries and staff discounts, ensuring you feel valued and inspired every day. With ample opportunities for professional growth and development, you'll play a crucial role in shaping our customers' experiences while leading a dedicated team in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deli Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hollies Farm Shop. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hollies Farm Shop
Don't be shy about reaching out to The Hollies Farm Shop directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deli Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hollies Farm Shop and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hollies Farm Shop
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
