The Hollies Farm Shop is a vibrant and dynamic family-owned business nestled in the heart of Cheshire's stunning countryside. With a passion for exceptional food and a commitment to championing the best produce from both near and far. .
Job Role:Chef
Location: The Hollies Farm Shop -The Friesian Rooms
Type of contract:Full -Time
Reports to: The Friesian Rooms Manager
Key Responsibilities
1. Service & Kitchen team support
- Food preparation, ensuring all dishes meet quality standards
- Create and maintain a positive, collaborative atmosphere on shift
- Represent the department in dealings with suppliers or environmental health officers in the manager’s absence
- Maintain excellent standards of food hygiene, safety, and compliance
- Work seamlessly with other departments to ensure smooth overall operations
2.Customer Service
- Greet customers warmly and provide a friendly, welcoming experience
- Take customer orders accurately and efficiently
- Answer questions about menu items, ingredients, and allergens
- Handle customer payments with care and accuracy
- Resolve customer concerns politely and professionally
3. Customer experience
- Deliver top-tier customer service, responding to queries and resolving concerns where necessary
- Ensure consistency during busy breakfast, brunch, and lunch services
- Handle any customer complaints in a calm and professional manner
4.Food & Beverage Service
- Prepare and serve coffee, tea, and other beverages to company standards
- Serve food items in accordance with food safety and hygiene standards
- Restock displays, fridges, and service areas as needed
5.Cleanliness & Organisation
- Maintain cleanliness of all takeaway areas, including counters, equipment, indoor seating area, external seating area,
- Follow health, safety, and hygiene regulations at all times, including wearing aprons, hair tied back, hand washing, no eating (hand to mouth)
- Assist with all opening and closing duties, includingLogitrecords
6.Team Support
- Work collaboratively with baristas and kitchen staff
- Follow instructions from supervisors and managers
- Support smooth daily operations during busy periods
7. Inventory & stock control
- Monitor stock levels, rotate products (fridge and freezer), and minimise waste
- Maintain accurate inventory records
- Keep stock areas orderly and accessible
- Ensure inventory storage supports efficiency and cleanliness
You’ll have:
- Strong initiative and sound decision‑making abilities
- The resilience to handle pressure and fluctuating workloads
- High standards of cleanliness and attention to hygiene protocols
- A proactive approach to safety and compliance across the department
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