The Impact You'll Make
As our Assistant Front of House Manager, you’ll be the heartbeat of our café and dining spaces, ensuring every guest leaves with a smile and a reason to return. You’ll support the Café Manager in leading a vibrant, customer-focused team, keeping service smooth during busy periods, and making sure our standards of presentation, speed, and friendliness are second to none. Your leadership will help create a warm, welcoming atmosphere that reflects the very best of The Hollies experience.
What You'll Do
- Lead and motivate the FOH team during service, ensuring exceptional customer care at all times.
- Support the Cafe Manager with daily operations, including staff rotas, training, and performance feedback.
- Oversee table/seat management, smooth service flow during peak times.
- Maintain high standards of cleanliness, presentation, and food safety in all customer‑facing areas.
- Handle customer queries and feedback with professionalism and warmth.
- Assist with stock control, ordering, and liaising with the kitchen to ensure menu availability.
- Step into the Manager’s role when required, taking full responsibility for the FOH /Kitchen operation.
What You'll Bring
- Previous supervisory or management experience in a hospitality or café/restaurant environment.
- A natural ability to lead, inspire, and support a team in a fast‑paced setting.
- Strong organisational skills and the ability to think on your feet.
- Excellent communication and interpersonal skills, with a genuine love for customer service.
- A proactive, hands‑on approach.
- Knowledge of food hygiene and health & safety standards.
Why You'll Love It Here
- Be part of a family‑run business with a proud local heritage and a loyal customer base.
- Work in a beautiful countryside setting with a friendly, close‑knit team.
- Enjoy staff discounts across our farm shop, café, and gift departments.
- Opportunities for training, development, and career progression within the business.
- Flexible shifts with a mix of weekdays and weekends.
Join Us
If you’re passionate about hospitality, love working with people, and want to help shape memorable customer experiences, we’d love to hear from you.
