At a Glance
- Tasks: Lead daily operations and enhance guest experiences in a thriving holiday management company.
- Company: Independent holiday let management company with a focus on high-end properties.
- Benefits: Competitive salary, travel opportunities, and a chance to shape a growing business.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real difference in the hospitality industry.
- Qualifications: Proven experience in operations management and a passion for exceptional service.
The predicted salary is between 40000 - 50000 £ per year.
The Holiday Cottage Collection is an independent holiday let management company managing high‑end properties across Kent and beyond.
We are seeking an experienced Operations Manager to own the day‑to‑day operation, drive efficiency and lead a dedicated team in a fast‑growing business.
Based from our Folkestone office with travel across Kent, you will optimise guest services, owner relationships and property standards while delivering exceptional service.
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Head of Operations — Hospitality & Property Portfolio employer: The Holiday Cottage Collection
The Holiday Cottage Collection is an excellent employer that values flexibility, commitment, and a supportive work culture. As an Operations Manager, you will have the opportunity to make a significant impact in a fast-growing independent company, with clear pathways for progression and a competitive salary package. Located in Kent, we pride ourselves on fostering long-term relationships and providing exceptional service, making this a rewarding place to develop your career.
Contact Details:
The Holiday Cottage Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations — Hospitality & Property Portfolio
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Holiday Cottage Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Holiday Cottage Collection
Don't be shy about reaching out to The Holiday Cottage Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Operations — Hospitality & Property Portfolio
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Holiday Cottage Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Holiday Cottage Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
