Front Office Agent (m/f/d)

Front Office Agent (m/f/d)

Cambridge Full-Time No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences for guests and share your city knowledge.
  • Company: Join Adina Hotels, a leading brand bringing Australian lifestyle to the world.
  • Benefits: 30 days vacation, international exchange program, and staff discounts at TFE hotels.
  • Why this job: Be part of a supportive team that creates a happy atmosphere for guests.
  • Qualifications: Passion for hospitality and excellent communication skills.
  • Other info: Exciting career growth opportunities in a diverse and inclusive environment.

Overview

Create memories for our guests.

You know the city like the back of your hand and love to recommend all the places to be?

No matter whether morning or evening, sunshine or rain – thanks to you every guest leaves in a happy mood?

You use your energy to inspire your team and let the Australian sun rise directly at the Front Office?

Then join us as receptionist

Responsibilities

– Create memorable experiences for guests.

– Know the city well and recommend places to visit to enhance guest stays.

– Contribute to a positive guest experience from morning to night, in all weather.

– Inspire and support the front office team to deliver great service.

Be happy benefits

Happy you, happy us – these are your \”Be happy\” benefits:

  • International TFE Hotels Exchange Program with the opportunity to work in Australia, New Zealand and Singapore
  • 30 days of vacation
  • Internal and external development and training opportunities in an internationally expanding company
  • Staff discounts on accommodation and gastronomic services at all TFE hotels worldwide
  • Unlimited employment contract
  • Supplementary dental insurance
  • Subsidy for the Job Ticket (Public transport)
  • Sports & wellbeing programs
  • Numerous staff benefits through partnerships with other companies (e.g. corporate benefits, Babbel language course, external coaching staff consulting)

Working \”the Aussie way\”

FIND MORE – Working \”the Aussie way\”

Adina Hotels stand for large, individually designed studios and apartments in city hotspots. As one of the leading brands in its apartment hotels segment, Adina offers its guests a home away from home, whether for a day, a week or longer, as well as the freedom to combine hotel services and independent living.

Adina Hotels, straight from Sydney, bring Australian lifestyle to the world. TEAM is very important to us, because each individual is the heart of our company. Together we are a family and pass on this warm atmosphere to our guests. Together we are successful, strong and create a happy place – for team colleagues and travelers from all over the world. With currently 19 hotels in Germany, Denmark, Austria, Switzerland and Hungary and further new openings planned in the coming years, Adina offers exciting new career opportunities.

Are you ready for FIND MORE and your Happy Place? We are looking forward to receiving your application with the desired starting date and your salary expectations.

We welcome applications from all individuals – regardless of origin, age, gender, religion, sexual orientation, or physical and mental abilities. Diversity and inclusion are integral parts of our corporate culture at Adina.

We confirm that this content is not indicating an expired position; applications may still be considered.

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Front Office Agent (m/f/d) employer: The Hobson Cambridge by Adina

Adina Hotels is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that embodies the Australian lifestyle, employees enjoy extensive benefits including a generous vacation policy, international exchange opportunities, and comprehensive training programs. The company fosters a supportive environment where every individual is valued, making it a fantastic place for those seeking meaningful and rewarding careers in hospitality.
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Contact Detail:

The Hobson Cambridge by Adina Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front Office Agent (m/f/d)

✨Tip Number 1

Get to know the company inside out! Research Adina Hotels and their values, especially their focus on creating memorable experiences. This will help you connect with the team during your interview and show that you're genuinely interested.

✨Tip Number 2

Practice your people skills! As a Front Office Agent, you'll be the face of the hotel. Role-play common guest interactions with friends or family to boost your confidence and refine your communication style.

✨Tip Number 3

Show off your local knowledge! Prepare a list of your favourite spots in the city that you can recommend to guests. This not only demonstrates your expertise but also your passion for enhancing their stay.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Adina family. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Front Office Agent (m/f/d)

Customer Service Skills
Local Knowledge
Communication Skills
Team Leadership
Problem-Solving Skills
Positive Attitude
Adaptability
Multitasking
Attention to Detail
Cultural Awareness
Time Management
Sales Skills

Some tips for your application 🫑

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you create memorable experiences for guests.

Know Your Stuff: Make sure to highlight your knowledge of the city and any recommendations you can offer. We love candidates who can connect with our guests and enhance their stay with local tips and tricks!

Tailor Your Application: Take a moment to tailor your application to the Front Office Agent role. Mention specific skills or experiences that align with the responsibilities listed in the job description – it shows us you’re serious about joining our team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Adina Hotels!

How to prepare for a job interview at The Hobson Cambridge by Adina

✨Know Your City Inside Out

As a Front Office Agent, you'll need to recommend the best spots in town. Brush up on local attractions, restaurants, and hidden gems. Make a list of your top recommendations and be ready to share them during the interview.

✨Showcase Your People Skills

This role is all about creating memorable experiences for guests. Prepare examples of how you've gone above and beyond for customers in the past. Highlight your ability to inspire and support your team, as this will resonate well with the interviewers.

✨Embrace the Aussie Spirit

Familiarise yourself with the 'Aussie way' of hospitality. Research what makes Australian service unique and be prepared to discuss how you can bring that warmth and friendliness to the front office. This will show your enthusiasm for the role and the company culture.

✨Prepare Questions to Ask

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, and the company's approach to guest experiences. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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