At a Glance
- Tasks: Welcome visitors and manage the reception area while supporting office operations.
- Company: Friendly office environment near Bar Hill, perfect for organised individuals.
- Benefits: Stable temp-to-perm role with Monday to Friday hours.
- Other info: Great opportunity for those who enjoy varied tasks and teamwork.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Experience in reception or admin, strong IT and communication skills.
The predicted salary is between 24000 - 28080 £ per year.
Full job description
Our client is seeking a professional and organised Receptionist to join their team close to by Bar Hill.
This is a varied front of house and administrative role, suited to someone who enjoys providing excellent customer service while supporting the smooth day to day running of the office.
As the first point of contact for visitors, suppliers and telephone enquiries, you will play an important role in creating a welcoming and efficient environment.
The role is working Monday to Friday - 8:00am - 5:00pm.
Typical duties include
- Greeting visitors and managing the reception area.
- Answering and directing telephone calls, taking accurate messages where required.
- Managing incoming and outgoing post, deliveries and courier bookings.
- Booking meeting rooms, arranging refreshments and providing meeting room support.
- Assisting with general administrative tasks, stationery ordering and facilities coordination.
The successful candidate will have
- Previous experience within a reception or administrative position.
- Good IT skills, including Microsoft Word, Excel and Outlook.
- Excellent communication and customer service skills.
- Strong organisational skills with a high level of accuracy and attention to detail.
- A proactive approach with the ability to work independently and as part of a team.
This is a temp to perm opportunity offering a stable position within a friendly office environment for someone who enjoys a varied administrative role.
Please apply via the advert or contact Chloe at The Hire Works for more information.
We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
Please call the office or send an email to discuss other potential opportunities
Receptionist Administrator in Cambridge employer: The HireWorks Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Administrator in Cambridge
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like The HireWorks Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like The HireWorks Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist Administrator in Cambridge
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to The HireWorks Ltd.
How to prepare for a job interview at The HireWorks Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in The HireWorks Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services The HireWorks Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
