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- Tasks: Support daily branch operations and inspire customers with tailored solutions.
- Company: Join a dynamic team at a brand-new site in Yaxley, Peterborough.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and free parking.
- Why this job: Be part of a supportive culture that values customer relationships and teamwork.
- Qualifications: Strong communication skills and proficiency in POS systems are essential.
- Other info: Ideal for those passionate about sales and customer service in a vibrant environment.
Job Description: Assistant Branch Manager, Yaxley
Ready to make your application Please do read through the description at least once before clicking on Apply.
We have a fantastic opportunity for an Assistant Branch Manager to join our clients team at their brand-new site in Yaxley, Peterborough, Cambs.
The role:
As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements.
The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything you do enables them to deliver on their promises to their customers and exceed expectations.
Key Responsibilities:
* Serving customers and dealing with enquiries
* Processing cash, card and online payments
* Updating customer records in the company’s database as required
* Handling product returns and payment refund requests
* Promoting products based on the company’s directives
* Arranging products on the shelves and on promotional displays
* Unpacking and sorting new stock delivery
* Managing product inventory at the store
* Keeping the shop clean
* End of day cashing up
* Assisting the Branch Manager to profitably meet and exceed the branch sales targets
* Managing the sales office, branch purchasing and stock control
* Build and maintain relationships with new and existing trade and retail customers
* Proficiency in using a point of sale system (POS) and inventory management software
* Strong knowledge of MS Office suite
* Knowledge of timber/construction materials
* Ability to conduct effective sales
* Excellent communication skills
* Ability to work under pressure (Peak times)
* Ability to work well with a team
What do we offer you?
£ 34000 per annum
Company Bonus (performance dependant)
Staff discount
Loyalty Holiday Scheme
Free parking on site
Interested? xiskglj Apply now and we will be in touch!
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled
Assistant Branch Manager employer: The HireWorks Ltd
Contact Detail:
The HireWorks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the products and services offered by the branch. Understanding timber and construction materials will not only boost your confidence but also help you engage customers effectively, showcasing your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will prepare you for the fast-paced environment of the branch and demonstrate your ability to build rapport quickly, which is crucial for the Assistant Branch Manager role.
✨Tip Number 3
Research the company’s values and recent achievements. Being able to discuss how your personal values align with theirs during the interview can set you apart from other candidates and show your genuine interest in the position.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to work under pressure and manage a team. Sharing specific instances where you successfully met sales targets or improved customer satisfaction will demonstrate your capability for the role.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Branch Manager role. Focus on your customer service experience, sales achievements, and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully built relationships with customers and exceeded sales targets in previous positions.
Highlight Relevant Skills: Emphasise your proficiency in using point of sale systems and inventory management software. Also, mention your knowledge of timber and construction materials, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The HireWorks Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Assistant Branch Manager. Familiarise yourself with customer service expectations, sales targets, and inventory management. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples of how you've successfully built rapport with customers in the past. Be ready to discuss how you handle enquiries and resolve issues effectively.
✨Demonstrate Teamwork
Highlight your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve sales goals or improve customer satisfaction, as teamwork is crucial in this position.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to manage multiple tasks or deal with difficult customers, and explain how you handled those situations successfully.
