Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage accounts, and drive sales growth through proactive outreach.
- Company: The Hireman is a reputable tool hire business with 40 years of experience in the construction industry.
- Benefits: Enjoy flexible working hours, a competitive salary, bonuses, and regular social events.
- Why this job: Join a fun, supportive team where your contributions directly impact growth and customer satisfaction.
- Qualifications: Experience in sales or customer service, CRM proficiency, and a positive, proactive attitude are essential.
- Other info: Work in a modern office environment with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Are you a confident communicator who enjoys building relationships with existing customers and making cold calls to new prospects? Do you have a track record of using CRM software and data to guide sales strategy? Do you want to be part of a fun and supportive SME with ambitious growth plans?
About Us
The Hireman is an independent tool hire business providing construction equipment services to professional contractors working in London, the Home Counties and beyond. Established 40 years ago, in 1985, we’re proud of the reputation we’ve built for outstanding service, high quality equipment, and a flexible approach. We believe we’re successful because we go out of our way to help our customers, and we provide our people with everything they need to do this and advance their own careers.
The Role
As our internal Sales Account Manager, your key focus will be to develop new leads and strengthen relationships with our existing customer base. You’ll work closely with our sales and operations teams to drive growth by improving customer engagement and generating new business opportunities. You’ll be based at our new Rochester depot in a modern, high specification office created to house internal sales, marketing, and our cross-hire desk. This is a varied, fast-paced role that combines proactive outbound engagement with internal sales and customer support.
Your responsibilities will include:
- Ensuring that all customer enquiries are responded to promptly and effectively, with high-quality information to help deliver outstanding customer service.
- Proactively manage and grow a portfolio of accounts through regular outbound contact, ensuring they stay engaged and supported.
- Making outbound calls to dormant and lapsed accounts to re-engage or introduce services.
- Manage lead generation tools, identifying potential customers and new projects, making calls and booking appointments to create opportunities for the external sales team.
- Work closely with marketing to develop campaigns, relevant offers (e.g. seasonal equipment), updates, and product information for customers.
- Take ownership of our CRM system – maintaining data accuracy, driving usage across the team, and using insights to improve sales performance.
- Assisting our cross-hire desk during busy periods or staff absence.
This is a fantastic opportunity for someone who enjoys a varied role, thrives in a collaborative team, and takes pride in delivering results.
The Ideal Candidate
You will be a positive and confident communicator with the following skills and experience:
- Previous experience in account management, telesales, customer service, or internal sales (hire or construction industry preferred).
- Experience using CRM systems to manage pipelines and customer data.
- A proactive, commercial approach with a focus on customer satisfaction.
- A good level of IT literacy, especially Microsoft Office and phone/email communication.
- A friendly, enthusiastic attitude and team spirit.
- High attention to detail and strong organisational skills.
- A good working history, demonstrating reliability and progression.
- A sense of humour and a desire to contribute to a growing business.
What We Offer
- Salary negotiable based on experience.
- Industry-leading commission/bonus scheme.
- Enhanced contributory Workplace Pension Scheme.
- Health Cash Plan.
- 25 days’ annual leave, plus bank holidays.
- Some flexibility in working hours to suit the right candidate.
- Free equipment loans and staff discount on purchases.
- Fresh fruit, snacks, and drinks in the depots.
- Regular social events including annual summer and Christmas parties.
- A turkey or hamper at Christmas.
If you’re ready for a change and want to be part of a business where you can make a difference, we want to hear from you! Apply Now and become part of The Hireman’s exciting journey.
Locations
Internal Sales / Account Manager (Rochester) employer: The Hireman
Contact Detail:
The Hireman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales / Account Manager (Rochester)
✨Tip Number 1
Familiarise yourself with The Hireman's services and customer base. Understanding their offerings will help you engage more effectively with potential clients and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your cold calling skills. Since the role involves making outbound calls to new prospects, being comfortable and confident on the phone is crucial. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Get to know CRM software if you're not already familiar. Since the job requires managing customer data and using insights to drive sales, having a solid understanding of how to navigate and utilise CRM tools will set you apart.
✨Tip Number 4
Showcase your teamwork skills. The role involves working closely with sales and marketing teams, so be prepared to discuss examples of how you've successfully collaborated in previous roles during your interview.
We think you need these skills to ace Internal Sales / Account Manager (Rochester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, telesales, or customer service. Emphasise your familiarity with CRM systems and any achievements that demonstrate your ability to drive sales and improve customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've successfully managed accounts or generated leads in the past, and express your desire to contribute to The Hireman's growth.
Highlight Your Skills: In your application, clearly outline your IT literacy, attention to detail, and organisational skills. These are key attributes for the role, so provide examples of how you've used these skills in previous positions.
Show Your Personality: The Hireman values a friendly and enthusiastic attitude. Let your personality shine through in your application. A touch of humour can go a long way, so don’t hesitate to show that you’re a good cultural fit for their team.
How to prepare for a job interview at The Hireman
✨Showcase Your Communication Skills
As an Internal Sales Account Manager, strong communication is key. Be prepared to demonstrate your ability to build relationships and engage with customers during the interview. Use examples from your past experiences to highlight how you've successfully communicated with clients.
✨Familiarise Yourself with CRM Software
Since the role requires managing customer data through a CRM system, make sure you understand how to use such software. Be ready to discuss your experience with CRM tools and how you've used data to inform your sales strategies in previous roles.
✨Prepare for Outbound Sales Scenarios
Expect to discuss your approach to making cold calls and re-engaging dormant accounts. Prepare some strategies or techniques that have worked for you in the past, and be ready to role-play a cold call scenario if asked.
✨Demonstrate Your Team Spirit
The Hireman values collaboration, so be sure to express your enthusiasm for working in a team environment. Share examples of how you've contributed to team success in previous positions and how you can bring that same energy to their team.
