At a Glance
- Tasks: Join us as a Trainee Senior Poker Deck Dealer/Cashier, ensuring smooth operations in our vibrant Poker Room.
- Company: The Hippodrome Casino is London's premier entertainment venue, known for its lively atmosphere and exceptional service.
- Benefits: Enjoy birthday rewards, discounts on food, drinks, and shows, plus a company pension and season ticket loans.
- Why this job: This role offers a fun, dynamic environment with opportunities for professional growth and customer interaction.
- Qualifications: Must have 2 years' experience in a busy poker room and be fluent in English.
- Other info: Applicants must be at least 18 years old and eligible to work in the UK.
The predicted salary is between 17500 - 20500 £ per year.
We’re seeking Trainee Senior Poker Deck Dealers to work at London’s premier entertainment venue, the Hippodrome. You will be dedicated to the venue with a desire to develop your career. After completing your training, you will be responsible for ensuring the smooth operation of the Poker Room, adhering to the structures and rules of the LCCP.
Key qualities include:
- A passion for outstanding customer service with a fun-loving, warm, and friendly personality
- A desire to provide guests with a unique experience exceeding their expectations
- An engaging, sociable personality that easily connects with guests
- A proactive, motivated approach and pride in your work standards
- Excellent communication skills, adaptable to different situations
Applicants must have at least two years’ experience in a busy poker room, with a strong understanding of card room rules, policies, and customer service standards. Fluency in English, good IT skills, and eligibility to work in the UK are essential. You should be:
- Professional, positive, and results-oriented
- Highly organized and capable of working under pressure
- Innovative and continually seeking improvement
- At least 18 years old
The Hippodrome offers a dynamic working environment with opportunities for professional growth. Benefits include:
- £75 in Rewards Points for your birthday, redeemable at Hippodrome restaurants and bars
- Flat tronc scheme with no employer deductions
- 50% discount on food and beverages in theatre, bars, and food outlets
- 30% off Magic Mike Live tickets for friends and family
- Discounts at local restaurants and takeaways
- Season ticket loans
- Foreign exchange services
- Company Pension
We look forward to hearing from you. Good luck!
Trainee Senior Poker Deck Dealer/Cashier employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Senior Poker Deck Dealer/Cashier
✨Tip Number 1
Familiarise yourself with the specific rules and policies of poker rooms, especially those relevant to the Hippodrome Casino. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of the Hippodrome Casino. They can provide valuable insights into the company culture and what they look for in a Trainee Senior Poker Deck Dealer/Cashier, which can give you an edge in your application.
✨Tip Number 3
Prepare to showcase your customer service skills during any interviews or assessments. Think of specific examples from your past experiences where you went above and beyond for customers, as this aligns with the qualities they are seeking.
✨Tip Number 4
Stay updated on the latest trends in the gaming industry, particularly in poker. Being knowledgeable about current events and innovations can help you engage in meaningful conversations during the interview process.
We think you need these skills to ace Trainee Senior Poker Deck Dealer/Cashier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trainee Senior Poker Deck Dealer/Cashier. Familiarise yourself with the job description and the skills required, such as customer service and knowledge of poker room operations.
Tailor Your CV: Craft your CV to highlight relevant experience in busy poker rooms. Emphasise your understanding of card room rules and customer service standards, as well as any specific achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing outstanding customer service and your desire to create unique experiences for guests. Use specific examples from your past experiences to illustrate your points and show how you align with the Hippodrome's values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at The Hippodrome Casino
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Your Knowledge of Poker Rules
Since the role requires a strong understanding of card room rules, be prepared to discuss your experience in a busy poker room. Brush up on the key rules and policies to showcase your expertise during the interview.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Be ready to demonstrate how you've successfully interacted with guests and colleagues in previous positions, especially in high-pressure situations.
✨Exude Professionalism and Positivity
The Hippodrome values a professional and positive attitude. During the interview, maintain a warm and friendly demeanour, and convey your motivation to contribute positively to the team and the overall guest experience.